Field Service Technician

3 months ago

Greater Toronto Area Canada, Ontario BFG Enterprise Services Full time

FIELD SERVICE TECHNICIAN


Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner


Responsibilities and Duties:

  • Perform connectivity and hardware troubleshooting and repair; Perform outlook set up and administration
  • Identify and repair hardware issues in a POS environment; Replace scanners, scales, pin pad, printers and work stations
  • Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work performed
  • Maintain a safe and organized work area by observing all safety policies and procedures, applying required safety training required for the position
  • Perform travel on a moment’s notice in order to provide support by troubleshooting at BFG customer's sites in assigned area, as required
  • Be available for rotational shifts (days, afternoons, evenings and weekends) including rotational stand-by 24/7
  • Prepare field reports, as required
  • Liaise with Help Desk on escalated issues
  • Investigate and diagnose customers’ issues by using technical expertise in a timely and professional manner
  • Install, fish, dress cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable
  • Identify cable pathways
  • Test, review and troubleshoot installed systems
  • Install various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, camera, security systems, network addressing)
  • Troubleshoot cabling, hardware and network related issues in the field
  • Operate hand and power tools (i.e. drill)
  • Apply proficient computer skills and solid knowledge of computer networking
  • Exhibit positive and professional attitude and behaviour at all times; Interact and communicate respectfully with all BFG parties to resolve field issues
  • Work independently and collaboratively with other team members to achieve common project/site objectives


Occupational Requirements:

Technical Requirements:

  • CompTIA A+ Certification
  • Minimum university degree with major in information technology or a related program
  • Minimum 3 - 5 years of experience working in IT field services, with broad exposure to a variety of software and hardware technologies, or equivalent experience
  • Experience working in a retail environment with POS systems is required
  • Experience working with remote management software is an asset
  • Experience in troubleshooting cabling, hardware and network related issues in the field
  • Familiarity with network equipment (routers, switches, desktops, printers, servers etc.)
  • Must have and provide company with valid driver’s license and clean abstract for use of company vehicle for travelling to customer sites to provide service
  • Ability to operate hand and power tools (i.e. drill)
  • Proficient computer skills and solid knowledge of computer networking

Personal Requirements:

  • Excellent prioritizing and communication skills
  • Ability to travel to customers’ sites on short notice over extended periods of time
  • Ability and availability to work revolving day/night 24/7 shifts, rotational stand-by and on-calls to respond to operational requirements
  • Must be able to lift up to 75 lbs.

  • Field Service Technician

    2 months ago

    Greater Toronto Area, Canada, Ontario IKO North America Full time

    As a Field Service Technician, you will ensure product quality and performance by conducting site inspections, providing training, and promoting products within the commercial contracting community. Your role involves preparing detailed reports, participating in industry events, and managing product education for contractors.Location: Greater Toronto...

  • Field Services Technician

    4 weeks ago

    Toronto, Ontario, Canada Verra Mobility Full time

    Job Overview:The Field Services Technician will be responsible for installing, relocating, repairing, and maintaining digital Photo Enforcement solutions for municipal Public Safety programs. The Technician must ensure equipment maintains strict standards related to up-time and performance.Key Responsibilities:Install, maintain and repair business electronic...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada Michael Page International Canada Limited Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Michael Page International Canada Limited. As a Field Service Technician, you will be responsible for executing troubleshooting and repair services on company equipment, as well as providing technical support to customers.Key ResponsibilitiesExecute troubleshooting and...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada Meridia Recruitment Solutions Full time

    Job Opportunity: Field Service TechnicianMeridia Recruitment Solutions is leading the recruitment for Paramount Power Systems, a trusted North American leader in the engineering, design, and service of residential, industrial, and commercial emergency standby power systems.As a Field Service Technician, you will be responsible for performing routine...

  • Field Service Technician

    3 weeks ago

    Toronto, Ontario, Canada FORTNA Full time

    About the RoleFORTNA is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for supporting our LPS project and commissioning team in various areas, including assessments, commissioning, installation, preventive maintenance, repairs, training, and troubleshooting.Key ResponsibilitiesAssess and...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada Michael Page Full time

    About Our CompanyMichael Page is a leading distributor, installer, and service provider of metal fabrication equipment in Canada.We are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for executing troubleshooting and repair services on company equipment, as well as performing preventive...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada Isco Industries, Inc. Full time

    Are you a skilled technician looking for a challenging role that combines hands-on work with problem-solving and customer interaction? ISCO Industries, Inc. is seeking a Field Service Technician to join our team of experts in HDPE piping solutions.This is a unique opportunity to work independently, travel across Canada, and provide top-notch service to our...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada NCR Corporation Full time

    About NCR CorporationNCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Our company is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.We have been the global leader in consumer transaction technologies for nearly 140 years,...

  • Field Service Technician

    3 weeks ago

    Toronto, Ontario, Canada Meridia Recruitment Solutions Full time

    Job Summary:We are seeking a skilled Field Service Technician to join our team at Meridia Recruitment Solutions. As a Field Service Technician, you will be responsible for performing repairs and installations of strapping equipment, as well as providing customer training on the proper use of the equipment and its maintenance.Duties and...

  • Field Service Technician

    3 weeks ago

    Toronto, Ontario, Canada Meridia Recruitment Solutions Full time

    Job Summary:We are seeking a skilled Field Service Technician to join our team at Meridia Recruitment Solutions. As a Field Service Technician, you will be responsible for performing repairs and installations of strapping equipment, as well as providing customer training on the proper use of the equipment and its maintenance.Key Responsibilities:Perform...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada Mettler Toledo Full time

    Job Title: Field Service TechnicianAt Mettler Toledo, we are seeking a highly skilled Field Service Technician to join our team. As a key member of our technical support team, you will be responsible for troubleshooting and repairing industry-related products, performing calibrations and preventative maintenance duties, and resolving first-line customer...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada NCR Corporation Full time

    About NCR CorporationNCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Our company is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies,...

  • Field Service Technician

    3 weeks ago

    Toronto, Ontario, Canada Mettler Toledo Full time

    Job Summary: We are seeking a highly skilled Field Service Technician to join our team at Mettler Toledo. As a Field Service Technician, you will be responsible for troubleshooting and repairing industry-related products, performing calibrations and preventative maintenance duties, and resolving first-line customer service issues.Key...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada BlueCrest Full time

    Job SummaryBlueCrest is seeking a skilled and motivated Field Service Technician to join our team. As a Field Service Technician, you will be responsible for ensuring the operation of electromechanical equipment for major customers. You will also be at the forefront of customer service and customer relations, performing preventive maintenance and repair as...

  • Field Services Technician

    3 weeks ago

    Toronto, Ontario, Canada Verra Mobility Full time

    Job Overview:The Field Services Technician will be responsible for installing, relocating, repairing, and maintaining digital Photo Enforcement solutions for municipal Public Safety programs. The Technician must ensure equipment maintains strict standards related to up-time and performance.Key Responsibilities:Install, maintain, and repair business...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada Michael Page International Canada Limited Full time

    As a Field Service Technician with Michael Page International Canada Limited, you will be responsible for executing troubleshooting and repair services on company equipment. Your tasks will include executing preventive maintenance on company equipment, following systematic workflow using company software, and clearly and professionally interacting with...

  • Field Technician

    4 weeks ago

    Toronto, Ontario, Canada Englobe Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Field Technician to join our team at Englobe. As a Field Technician, you will play a critical role in ensuring the quality of our construction materials and workmanship.Key ResponsibilitiesApply and promote Englobe's health and safety rules and regulations.Inspect the quality of construction...

  • Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada FORTNA Full time

    FORTNA is seeking a skilled Field Service Technician to join our team.The successful candidate will be responsible for supporting the LPS project and commissioning team in the following areas:Preventive Maintenance Inspections (PMI)Routine Maintenance Contracts (RMC)Planned Specialized Maintenance (PSM)Electro/Mechanical installation and Level one I/O...

  • Junior Field Service Technician

    4 weeks ago

    Toronto, Ontario, Canada GENREP LTD.LTÉE Full time

    Job Title: Junior Field Service TechnicianGENREP LTD./LTÉE is seeking a highly skilled and motivated Junior Field Service Technician to join our team. As a key member of our service team, you will be responsible for performing field service activities, including maintenance, repair, and installation of generators, engines, and related equipment.Main...

  • Field Service Technician I

    3 weeks ago

    Toronto, Ontario, Canada NCR Corporation Full time

    About NCR CorporationNCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a presence in 35 countries and a workforce of approximately 16,000 employees, we have been the global leader in consumer transaction technologies for nearly 140 years.Our mission is to enable stores,...