Field Service Technician

3 hours ago


Toronto, Ontario, Canada New Flyer Full time

New Flyer is a leading manufacturer of heavy-duty transit buses in North America. We offer a comprehensive suite of mass transportation solutions, including infrastructure development through NFI Infrastructure SolutionsTM. This service provides safe, sustainable, and reliable charging and mobility solutions.

Job Overview

We are seeking an experienced Field Service Technician to join our team. As a Field Service Technician, you will play a crucial role in maintaining and repairing our diverse fleet of diesel, electric, and hydrogen fuel cell engines. You will ensure that our buses operate at their peak performance and provide exceptional customer service.

Key Responsibilities:
  • Diagnostics and Repairs: Utilize your expertise to diagnose and repair advanced systems, including diesel, electric, and hydrogen fuel cell engines. Handle intricate repairs across HVAC systems, driveline components, and electrical systems.
  • HVAC System Maintenance: Take the lead in servicing and repairing complex HVAC systems, ensuring optimal passenger comfort and system efficiency.
  • Electrical and High-Voltage Systems: Conduct in-depth troubleshooting and repairs of high-voltage electrical systems and drivetrains for electric buses. Employ advanced diagnostic tools to resolve complex issues.
  • Fleet Vehicle Inspection and Certification: Oversee the final inspection process for fleet vehicles, ensuring all repairs and maintenance meet rigorous safety and performance standards before vehicles are certified for service.
  • Mentorship and Team Leadership: Provide guidance and support to junior mechanics, including Mechanic III and Mechanic II team members. Mentor and help develop their skills to uphold high standards of workmanship.
  • Innovation and Adaptation: Stay updated with industry advancements and integrate new technologies into your work. Contribute to setting the standard for maintenance practices, including those related to electric and hydrogen fuel cell vehicles.
Requirements:
  • Experience: A minimum of five (5) years' work experience working in a similar position preferably with heavy-duty transit buses or heavy-duty trucks.
  • Technical Expertise: Experience with diesel engines, driveline components, electrical systems, and electric vehicle maintenance. Familiarity with diagnostic devices such as DDEC, ATEC readers, and equipment diagnostics (e.g., Cummins Insite, DDDL, Allison DOC, Wabco Toolbox, Bendix ACOM).
  • Certification: Certified Truck & Coach Technician (310T), or currently pursuing certification, Red Seal Preferred. Additional certifications related to electric vehicles or advanced diagnostics are beneficial.
  • Customer Service Skills: High level of professionalism with strong customer service skills, capable of interacting positively with clients.
  • Problem-Solving Skills: High problem-solving skills and the ability to work independently and as part of a team.
  • Organizational Skills: High organizational skills and the ability to maintain detailed reports and logs.
  • Travel Requirement: Willingness to travel 50% of the time, with a valid passport required.
  • Safety and Precision: Strong understanding of safety practices and effective use of personal protective equipment.
Benefits:
  • Competitive Salary: $80,000 - $100,000 per year, depending on experience.
  • A Continuous Learning Environment: Opportunities for professional growth and development.
  • Ability to Advance Your Career: Join a growing company with opportunities for advancement.
  • NFI Group Recognition: Named a Manitoba Top Employer for 2020.
  • Employee Development: Ongoing employee development through in-house training initiatives and tuition subsidies for courses at outside institutions.


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