Current jobs related to Claims Fraud Team Leader - Halifax Nova Scotia BB, Nova Scotia - Zego

  • Claims Manager Auto

    1 month ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Job Title: Claims Manager AutoAt Northbridge Financial Corporation, we are seeking a highly skilled and experienced Claims Manager to join our team. As a Claims Manager, you will be responsible for leading a team of claims professionals and ensuring that our customers receive the best possible service.Key Responsibilities:Lead a team of claims professionals...

  • Claims Manager Auto

    1 month ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Job Title: Claims Manager AutoAt Northbridge Financial Corporation, we are seeking a highly skilled and experienced Claims Manager to join our team. As a Claims Manager, you will be responsible for leading a team of claims professionals and ensuring that our customers receive the best possible service.Key Responsibilities:Lead a team of claims professionals...

  • Claims Manager, Auto

    2 months ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    About the Role:We are seeking a highly skilled and experienced Auto Claims Manager to join our dynamic team at Northbridge Financial Corporation. As a Claims Manager, you will be responsible for leading a team of claims professionals in managing and resolving auto claims in a timely and efficient manner.Key Responsibilities:Lead a team of claims...

  • Claims Manager, Auto

    2 months ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    About the Role:We are seeking a highly skilled and experienced Auto Claims Manager to join our dynamic team at Northbridge Financial Corporation. As a Claims Manager, you will be responsible for leading a team of claims professionals in managing and resolving auto claims in a timely and efficient manner.Key Responsibilities:Lead a team of claims...

  • Claims Manager, Auto

    2 months ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    About the Role:We are seeking a highly skilled and experienced Auto Claims Manager to join our dynamic team at Northbridge Financial Corporation. As a Claims Manager, you will be responsible for leading a team of claims professionals in managing and resolving auto claims in a timely and efficient manner.Key Responsibilities:Lead a team of claims...

  • Claims Manager, Auto

    2 months ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    About the Role:We are seeking a highly skilled and experienced Auto Claims Manager to join our dynamic team at Northbridge Financial Corporation. As a Claims Manager, you will be responsible for leading a team of claims professionals in managing and resolving auto claims in a timely and efficient manner.Key Responsibilities:Lead a team of claims...

  • Claims Manager, Auto

    2 months ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    About the Role:We are seeking a skilled Claims Manager to join our team at Northbridge Financial Corporation. As a Claims Manager, you will be responsible for leading a dynamic team that prioritizes customer experience and delivers exceptional service.Key Responsibilities:Lead a team of claims professionals to achieve high service standards and meet customer...

  • Claims Manager, Auto

    2 months ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    About the Role:We are seeking a skilled Claims Manager to join our team at Northbridge Financial Corporation. As a Claims Manager, you will be responsible for leading a dynamic team that prioritizes customer experience and delivers exceptional service.Key Responsibilities:Lead a team of claims professionals to achieve high service standards and meet customer...

  • Claims Manager Auto

    1 month ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Claims Manager Auto at Northbridge Financial CorporationWe're seeking a skilled Claims Manager Auto to join our dynamic team at Northbridge Financial Corporation. As a Claims Manager Auto, you will be responsible for fostering a friendly and professional atmosphere in the workplace while ensuring that our insureds' interests are our top priority.Key...

  • Claims Manager Auto

    1 month ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Claims Manager Auto at Northbridge Financial CorporationWe're seeking a skilled Claims Manager Auto to join our dynamic team at Northbridge Financial Corporation. As a Claims Manager Auto, you will be responsible for fostering a friendly and professional atmosphere in the workplace while ensuring that our insureds' interests are our top priority.Key...

  • Claims Manager, Auto

    2 weeks ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Auto Claims Manager Job DescriptionAt Northbridge Financial Corporation, we're seeking a skilled Auto Claims Manager to join our dynamic team. As a Claims Manager, you'll be responsible for fostering a friendly and professional atmosphere in the workplace while ensuring that our insureds' interests are our top priority.Key Responsibilities:Communicate...

  • Claims Manager Auto

    3 weeks ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Part of a Dynamic TeamAs a Claims Manager with Northbridge Financial Corporation, you will be part of a team that prides itself on attention to detail and exceptional customer service. Our goal is to provide the best service in the industry, and we're looking for talented individuals to help us achieve this.Key ResponsibilitiesCommunicate effectively...

  • Claims Manager Auto

    3 weeks ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Part of a Dynamic TeamAs a Claims Manager with Northbridge Financial Corporation, you will be part of a team that prides itself on attention to detail and exceptional customer service. Our goal is to provide the best service in the industry, and we're looking for talented individuals to help us achieve this.Key ResponsibilitiesCommunicate effectively...

  • Claims Manager Auto

    1 month ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Claims Manager Auto at Northbridge Financial CorporationAbout the Role:We are seeking a skilled Claims Manager Auto to join our dynamic team at Northbridge Financial Corporation. As a Claims Manager Auto, you will be responsible for fostering a friendly and professional atmosphere in the workplace while ensuring that our insureds' interests are our top...

  • Claims Manager Auto

    1 month ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Claims Manager Auto at Northbridge Financial CorporationAbout the Role:We are seeking a skilled Claims Manager Auto to join our dynamic team at Northbridge Financial Corporation. As a Claims Manager Auto, you will be responsible for fostering a friendly and professional atmosphere in the workplace while ensuring that our insureds' interests are our top...

  • Claims Manager Auto

    1 month ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Part of a Dynamic TeamAs a Claims Manager Auto PD & Cargo, you will be part of a team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our insureds' interests are our top priority, and our goal is to provide the best service in the business.Key ResponsibilitiesCommunicate effectively with your team...

  • Claims Manager Auto

    4 weeks ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Part of a Dynamic TeamAs a Claims Manager Auto PD & Cargo, you will be part of a team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our insureds' interests are our top priority, and our goal is to provide the best service in the business.Key ResponsibilitiesCommunicate effectively with your team...

  • Claims Manager Auto

    4 weeks ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Part of a Dynamic TeamAs a Claims Manager Auto PD & Cargo, you will be part of a team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our insureds' interests are our top priority, and our goal is to provide the best service in the business.Key ResponsibilitiesCommunicate effectively with your team...

  • Claims Manager Auto

    1 month ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Be a Part of a Dynamic TeamAs a Claims Manager Auto PD & Cargo, you will be part of a team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our insureds' interests are our top priority, and our goal is to provide the best service in the business.Key ResponsibilitiesCommunicate effectively with your team...

  • Claims Manager Auto Position

    2 weeks ago

    Halifax, Nova Scotia, Canada Northbridge Financial Corporation Full time

    Auto Claims Manager Job SummaryWe are seeking an experienced Auto Claims Manager to join our dynamic team at Northbridge Financial Corporation. As a Claims Manager, you will be responsible for fostering a friendly and professional atmosphere in the workplace, while ensuring that our insureds' interests are our top priority.Key Responsibilities:Communicate...

Claims Fraud Team Leader

3 months ago

Halifax Nova Scotia BB, Nova Scotia, Canada Zego Full time

About Zego

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive.

That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do.

We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started.

Role Overview:

As the Claims Fraud Team Leader at Zego, you will be responsible for overseeing a team of fraud investigators dedicated to detecting, investigating, and fighting fraudulent claims. Your primary focus will be on managing the day-to-day operations of the team, ensuring that fraud cases are handled proactively but with laser focus on quality and excellence whilst also applying a commercial and pragmatic approach. This role requires strong leadership skills, a deep understanding of motor insurance and fraud, and the ability to work collaboratively across various departments.

Key Responsibilities:
  • Team Leadership & Management:
    • Lead, manage, and develop a team of claims fraud investigators, fostering a culture of excellence and continuous improvement.
    • Set clear performance expectations, conduct regular reviews, and provide ongoing coaching and support to team members.
    • Ensure the team operates efficiently, with well-defined roles, responsibilities, and objectives.
    • Undertake regular review sessions with your team members and ensure development plans are in place for continuous improvement.
  • Fraud Detection & Investigation:
    • Oversee the detection, investigation, and resolution of potential fraud cases within the claims process.
    • Ensure that all claims flagged for fraud are thoroughly investigated, with appropriate actions taken to mitigate risk.
    • Review and approve fraud investigation reports, ensuring accuracy and compliance with company standards.
  • Operational Management:
    • Manage the daily operations of the claims fraud team, including case assignment, workload distribution, and process optimisation.
    • Develop and implement best practices for fraud detection and claims handling, ensuring operational efficiency and effectiveness.
    • Monitor key performance indicators (KPIs) to track team performance and identify areas for improvement.
  • Collaboration & Communication:
    • Work closely with other departments, including Claims teams, Underwriting, Legal, Compliance, and Customer Service, to ensure a coordinated approach to fraud prevention.
    • Liaise with external stakeholders, such as panel solicitors, law enforcement, industry bodies, and fraud prevention networks, to enhance fraud detection capabilities.
    • Communicate findings and insights from fraud investigations to senior management and other relevant stakeholders.
  • Training & Development:
    • Identify training needs within the team and provide appropriate development opportunities to enhance skills and knowledge.
    • Complete regular quality audits on claims investigators.
    • Stay up-to-date with the latest trends and techniques in fraud detection and prevention, and ensure the team is informed of relevant updates.

What you’ll need to be successful:

  • Motor insurance claims experience; while fraud experience is an advantage, it is not essential if the candidate can demonstrate a strong operational background.
  • Experience in coaching and mentoring.
  • Strong communication and organisational skills.
  • Continuous improvement mindset.

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things.

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter.

How we work:

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London/Halifax office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year) and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits:

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We’re an equal-opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-Hybrid

#LI-IL1

#J-18808-Ljbffr