Current jobs related to Junior Helpdesk Support - Kelowna Regional District of Central Okanagan, CA - Mission Group Enterprises
-
Senior Business Systems Analyst
4 days ago
Kelowna, British Columbia, U1X, CA Interior Health Authority Full timePosition SummaryInterior Health is looking for a Senior Business Systems Analyst (Power Platform systems) to join the team on a full time Project basis from our Kelowna location.What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance...
-
IT Helpdesk Technician
1 month ago
Kenora District, Canada Kenora Catholic District School Board Full timeJob Title: IT Helpdesk TechnicianWe are seeking a highly skilled and motivated IT Helpdesk Technician to join our team at the Kenora Catholic District School Board. As a key member of our Information Technology department, you will be responsible for providing technical support to our staff and students, ensuring the smooth operation of our IT systems and...
-
IT Helpdesk Technician
1 month ago
Kenora District, Canada Kenora Catholic District School Board Full timeJob Title: IT Helpdesk TechnicianWe are seeking a highly skilled and motivated IT Helpdesk Technician to join our team at the Kenora Catholic District School Board. As a key member of our Information Technology department, you will be responsible for providing technical support to our staff and students, ensuring the smooth operation of our IT systems and...
-
Information Technology Helpdesk Technician
1 month ago
Kenora District, Canada Kenora Catholic District School Board Full timeJob Title: Information Technology Helpdesk TechnicianThe Kenora Catholic District School Board is seeking a highly skilled and motivated Information Technology Helpdesk Technician to join our team. As a Helpdesk Technician, you will be responsible for providing technical support to our staff and students, ensuring that our IT systems are running smoothly and...
-
Information Technology Helpdesk Technician
1 month ago
Kenora District, Canada Kenora Catholic District School Board Full timeJob Title: Information Technology Helpdesk TechnicianThe Kenora Catholic District School Board is seeking a highly skilled and motivated Information Technology Helpdesk Technician to join our team. As a Helpdesk Technician, you will be responsible for providing technical support to our staff and students, ensuring that our IT systems are running smoothly and...
-
Information Technology Helpdesk Technician
1 month ago
Kenora District, Canada Kenora Catholic District School Board Full timeJob Title: Information Technology Helpdesk TechnicianWe are seeking a highly skilled and motivated Information Technology Helpdesk Technician to join our team at the Kenora Catholic District School Board. As a key member of our IT department, you will be responsible for providing technical support to our staff and students, ensuring the smooth operation of...
-
Information Technology Helpdesk Technician
1 month ago
Kenora District, Canada Kenora Catholic District School Board Full timeJob Title: Information Technology Helpdesk TechnicianWe are seeking a highly skilled and motivated Information Technology Helpdesk Technician to join our team at the Kenora Catholic District School Board. As a key member of our IT department, you will be responsible for providing technical support to our staff and students, ensuring the smooth operation of...
-
Information Technology Helpdesk Technician
4 weeks ago
Kenora District, Canada Kenora Catholic District School Board Full timeJob Title: Information Technology Helpdesk TechnicianWe are seeking a highly skilled and experienced Information Technology Helpdesk Technician to join our team at the Kenora Catholic District School Board. As a key member of our IT department, you will be responsible for providing technical support to our staff and students, ensuring the smooth operation of...
-
Information Technology Helpdesk Technician
4 weeks ago
Kenora District, Canada Kenora Catholic District School Board Full timeJob Title: Information Technology Helpdesk TechnicianWe are seeking a highly skilled and experienced Information Technology Helpdesk Technician to join our team at the Kenora Catholic District School Board. As a key member of our IT department, you will be responsible for providing technical support to our staff and students, ensuring the smooth operation of...
-
Helpdesk Manager
2 months ago
Kelowna, British Columbia, Canada NTT DATA Full timeJob Title: Helpdesk Senior ManagerJob Summary:NTT DATA Services is seeking a highly skilled and experienced Helpdesk Senior Manager to join our team. As a key member of our operations team, you will be responsible for leading a large team of operational, production, sales, service, or administrative team members.Key Responsibilities:Provide direct...
-
Helpdesk Senior Manager
2 months ago
Kelowna, British Columbia, Canada NTT DATA Full timeJob Title: Helpdesk Senior ManagerJob Summary:We are seeking a highly skilled and experienced Helpdesk Senior Manager to join our team at NTT DATA. As a key member of our operations team, you will be responsible for leading a large team of operational, production, sales, service, or administrative team members.Key Responsibilities:Provide direct supervision...
-
IT Helpdesk Technician
2 months ago
Kenora District, Canada Kenora Catholic District School Board Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Helpdesk Technician to join our team at the Kenora Catholic District School Board. As a key member of our Information Technology department, you will be responsible for providing technical support and assistance to our staff and students.Key ResponsibilitiesMaintain and monitor our IT systems...
-
IT Helpdesk Technician
2 months ago
Kenora District, Canada Kenora Catholic District School Board Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Helpdesk Technician to join our team at the Kenora Catholic District School Board. As a key member of our Information Technology department, you will be responsible for providing technical support and assistance to our staff and students.Key ResponsibilitiesMaintain and monitor our IT systems...
-
Technical Support Specialist
2 months ago
Kelowna, British Columbia, Canada FortisBC Full time{"h2": "Technical Analyst Position Overview", "p": "At FortisBC, we are seeking a skilled Technical Analyst to provide technical support to our end-users. This role involves providing frontline and advanced technical support, administering technology requests, and performing departmental deskside/helpdesk functions. The successful candidate will have a...
-
Technical Support Specialist
4 weeks ago
Kelowna, British Columbia, Canada FortisBC Full timeJob SummaryWe are seeking a highly skilled Technical Analyst to join our team at FortisBC. As a Technical Analyst, you will be responsible for providing technical support to our end users, administering and completing advanced technology requests, and performing departmental deskside/helpdesk functions.Key ResponsibilitiesTechnical Support: Provide frontline...
-
Technical Support Specialist
2 months ago
Kelowna, British Columbia, Canada FortisBC Full time{"h2": "Technical Analyst Position Overview", "p": "At FortisBC, we are seeking a skilled Technical Analyst to provide technical support to our end-users. This role involves providing frontline and advanced technical support, administering technology requests, and performing departmental deskside/helpdesk functions. The successful candidate will have a...
-
Technical Support Specialist
4 weeks ago
Kelowna, British Columbia, Canada FortisBC Full timeJob SummaryWe are seeking a highly skilled Technical Analyst to join our team at FortisBC. As a Technical Analyst, you will be responsible for providing technical support to our end users, administering and completing advanced technology requests, and performing departmental deskside/helpdesk functions.Key ResponsibilitiesTechnical Support: Provide frontline...
-
Junior Lawyer
1 month ago
Kelowna, British Columbia, Canada SRB Law Corporation Full time $75,000 - $95,000About UsWe are a professional and collaborative law firm dedicated to providing exceptional legal services to our clients. Our team is passionate about making a positive impact in the lives of our clients and the community.Job SummaryWe are seeking a motivated and dedicated junior lawyer to join our team. The successful candidate will work in the areas of...
-
Junior Lawyer
1 month ago
Kelowna, British Columbia, Canada SRB Law Corporation Full time $75,000 - $95,000About UsWe are a professional and collaborative law firm dedicated to providing exceptional legal services to our clients. Our team is passionate about making a positive impact in the lives of our clients and the community.Job SummaryWe are seeking a motivated and dedicated junior lawyer to join our team. The successful candidate will work in the areas of...
-
Junior Asset Management Engineer
3 weeks ago
Kelowna, British Columbia, Canada FortisBC Full timeJoin Our Team as a Junior Asset Management EngineerAt FortisBC, we're committed to delivering safe and reliable energy to our customers. As a Junior Asset Management Engineer, you'll play a critical role in helping us achieve this goal.About the RoleThis is an exciting opportunity to join our team and contribute to the development of our climate change...
-
Junior Asset Management Engineer
3 weeks ago
Kelowna, British Columbia, Canada FortisBC Full timeJoin Our Team as a Junior Asset Management EngineerAt FortisBC, we're committed to delivering safe and reliable energy to our customers. As a Junior Asset Management Engineer, you'll play a critical role in helping us achieve this goal.About the RoleThis is an exciting opportunity to join our team and contribute to the development of our climate change...
Junior Helpdesk Support
3 months ago
Junior Helpdesk Support
Come join one of Canada’s Top Small & Medium Employers located in the Okanagan
Mission Group provides team members with a competitive base salary as well as variable pay, annual merit pay increases, paid vacation, a comprehensive benefit plan, a matching RRSP plan, a general education & training program, and much more. In addition, team members can enjoy paid time off each month to volunteer for causes they care about
Mission Group is seeking a Junior Helpdesk Support to join our Information Technology team. Reporting to the Technical Lead, the Junior Helpdesk Support will play a pivotal role in providing technical assistance and support to our internal staff and external users. Additionally, this position will support the implementation of new technology solutions and assist in ensuring their smooth integration into existing systems and processes. This is an excellent opportunity for individuals looking to kickstart their career in the IT field and gain valuable hands-on experience in a dynamic and supportive environment.
This is an in-office position located in Kelowna, BC.
What you’ll do:
- Provide initial technical support for inquiries, assisting users with troubleshooting issues related to commonly used devices, software applications, and network connectivity.
- Diagnose and resolve hardware and software problems and escalate complex issues when necessary.
- Document all support activities and resolutions in the ticketing system.
- Deliver timely support to internal staff and external users.
- Aid in the setup and upkeep of workstations and audiovisual equipment for meetings and presentations.
- Identify, install, configure, and deploy hardware and software solutions.
- Plan, create how-to guides, and facilitate training sessions for both internal and external users.
- Establish and maintain effective partnerships with end-users, internal teams, and external tech specialists/vendors.
- Collaborate with team members to streamline processes and improve the efficiency of IT support.
- Additional duties as required.
What you’ll have:
- Diploma in Information Technology, Computer Science, or a related field.
- 1-2 years of previous experience in a technical support role or helpdesk environment is considered an asset.
- Basic understanding of commonly used devices, operating systems (Windows, macOS, iOS, Android), and applications such as Microsoft Office Suite, Intune, Salesforce.
- Familiarity with fundamental networking concepts and protocols (TCP/IP, DNS, DHCP) is an asset.
- Analytical and problem-solving skills with a willingness to learn and adapt to new technologies.
- Excellent communication skills, both written and verbal, with a customer-focused approach.
- Ability to work effectively both independently and as part of a team, with a positive attitude and eagerness to contribute.
- Certifications in relevant technologies (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) is considered an asset.
Join our dynamic IT team and take the first step towards a rewarding career in technology support If you are passionate about helping others and eager to expand your skills in a fast-paced environment, we want to hear from you.
About Mission Group:
At Mission Group we create places for people to flourish. We don’t just build homes – we also work hard at building communities, careers, and opportunities. It goes without saying our team members are not just employees; they are also the current and future workers, experts, entrepreneurs, and leaders in our industry. Whatever path they’re on, we enjoy helping them achieve their goals while they’re helping us achieve ours.
Try a new path. See where it takes you.
#J-18808-Ljbffr