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Change Management Analyst

1 month ago

Winnipeg Manitoba, Manitoba, Canada Compunnel Inc. Full time

Job Description

Responsibilities:

  • Perform requirements gathering duties and create and maintain appropriate documentation such as process documents, business requirements documentation.
  • Perform gap analysis and create and maintain appropriate documentation such as current state, future state, gap analysis documentation.
  • Applies an appropriate level of business analysis processes and controls to the project using generally accepted frameworks (ex. IIBA™). Identifies and documents risks.
  • Process mapping.
  • Leading/facilitating workshops with project teams and stakeholders, including senior executives.
  • Leading stakeholder communications, managing stakeholder expectations.
  • Submit weekly status report and time sheet submission.


Skills:

  • Excellent interpersonal and listening skills.
  • Excellent analysis and problem resolution skills.
  • Excellent organizing and facilitation skills with cross- functional multi-department teams.
  • Excellent communication skills; oral, written and presentation.


Qualification and Competencies

  • Attributes that are highly desirable in this Senior Business Analyst role are as follows:
  • Strong requirements gathering skills including conducting requirement gathering workshops.
  • Strong business process skills with an emphasis on business process reengineering.
  • A solid foundation of Information Technology skills and experience.
  • Experience working in a Higher Education environment.
  • Experience working on projects with application/package selection.


Prior experience in the following areas would be an additional asset for consideration:

  • Prior experience creating and implementing Operation Change Management and Communication plans.
  • Experience working on ITSM solution implementation project(s).
  • Experience working on data protection project(s).
  • Experience working with Pension application selection project(s). Experience with data analytics.
  • With complex projects with multiple concurrent streams of work.
  • With Prince2 Project Management.
  • Working with a Privacy Officer and Information Security Officer.
  • Working in a multi-union environment with several collective bargaining units.
  • Facilitating planning sessions/workshops with large diverse groups.


DESIRABLE EDUCATION REQUIREMENT

  • An undergraduate degree in Business Management, Engineering, Computer Science or other demonstrated relevant degree; or
  • A college diploma with a specialization in Business Analysis or Project Management; and
  • A certification in business analysis (ex: ECBA™, CCBA™ or CBAP™ or PMI-PBA®) or
  • certification in project management (ex. PMP®, PRINCE2™).


DESIRABLE TECHNICAL REQUIREMENT

  • Proficient with project management software (ex. MS-Project desktop, MS Project Online); and
  • Proficient in the use of MS Office productivity tools (ex. MS Word, Excel, PowerPoint, Outlook); and
  • Proficient in the use of MS Teams and SharePoint; and
  • Experience with diagramming software (ex. MS Visio).


DESIRABLE EXPERIENCE REQUIREMENT

  • 10 years of experience and responsibility for all aspects of business analysis, including but not limited to the creation and management of project deliverables such as the business requirements documentation (BRD), process mapping, gap analysis (including current state and future state documentation), stakeholder analysis, and weekly progress/status reports; and
  • 10 years of experience facilitating workshops with varied stakeholders; and
  • Experience working in a Higher Education environment; and
  • Experience in information technology related projects; and
  • Experience in Organizational Change Management (ex. Prosci);and
  • Experience with senior executive and stakeholder management