Postgraduate Student, Operational and Service Excellence

4 weeks ago

Halifax Nova Scotia BB, Nova Scotia, Canada Nova Scotia Full time
Postgraduate Student, Operational and Service Excellence

Competition # : 43808

Department: Service Nova Scotia

Location: HALIFAX

Type of Employment: Co-op

Union Status: Exclusion - Non Union - NSPG

Closing Date: 27-Aug-24 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At Service Nova Scotia (SNS), we collaborate with citizens, businesses, and municipalities to provide access to various government programs and services. We support the public sector in delivering programs and services that Nova Scotians rely on.

About Our Opportunity

In this role you will join the Operational and Service Excellence (O&SE) team, within the Government Services division. The team leads the O&SE deployment across the Province. You will work within this pleasant team and independently in a flexible arrangement in-person and sometimes virtually. This opportunity is available for 8 months from Jan 2, 2025 to Sept 5, 2025.

Primary Accountabilities

Some of the primary accountabilities in this role include:

  • Manage, develop, and find improvements to the O&SE SharePoint site.
  • Assist in the development of O&SE programs and services, roll outs, and evaluations.
  • Assist in creating, managing, and facilitating training offerings and simulations for business areas' stakeholders.
  • Coordinate the implementation of various programs and services.
  • Guide business areas and colleagues through the O&SE programs and services.
  • Collaborate with team members on multiple high-stake projects.
  • Create visual promotional and communication materials.
  • Work with Adobe Creative Suite to stretch your imagination and innovation.
  • Use Microsoft Excel and Power BI to present data in a visually appealing dashboard.
  • Create brief, fun, appealing, and informative "how-to" instructional videos.
Qualifications and Experience

You are a postgraduate student, currently enrolled in a business, management, technical, or a related postgraduate program and returning to school in the next applicable semester. You also possess the following:

  • Experience in administering, promoting, and interpreting programs or services.
  • Demonstrated abilities in planning, organizing, and coordination.
  • Above average verbal, nonverbal, and written communication skills.
  • Experience in building and sustaining interpersonal and business relationships.
  • Excellent visual skills and acumen.
  • Time management and tasks prioritization skills among competing needs.
  • Savvy with Microsoft Office Suite applications.
  • Creativity and innovation are second nature.
  • Swift learner and open in expanding boundaries.
  • Ability to work both independently and in a team environment.

The following will be considered assets:

  • Exposure to business process improvement principles such as Lean Six Sigma.
  • A personality that is curious, takes personal initiatives, and outgoing.
  • Continuous improvement oriented, continuously challenging status quo.
  • Adobe Creative Suite software and Power BI.
Working Conditions

Work will include in-person in Halifax downtown office and sometimes virtually.

Additional Information

This is a student opportunity that is anticipated to start no later than January 2, 2025 and end 8 months after the start date. The student is expected to return to school after this opportunity.

What We Offer
  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in.
  • Countless Career Paths for Nova Scotians.

Pay Grade: HOURLY

Salary Range: $25.14 - $29.11 Hourly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.

Candidates will not be considered for an interview if applications are incomplete or are missing information. Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted.

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