Transportation Logistics Manager

3 days ago

Greater Toronto Area Canada, Ontario Clover Leaf Seafoods Full time

In 1889 the Clover Leaf brand was first introduced to Canadians when the company began operating the first commercial salmon cannery on the Fraser River near Vancouver, British Columbia.


Over the last 135 years, Clover Leaf has grown to offer a variety of seafood products including canned tuna, salmon, sardines, oysters, mussels, clams, and shrimp. Clover Leaf is consistently voted by Canadians as the #1 most trusted brand for canned seafood. Today, canned seafood is bought by 70% of Canadians. Clover Leaf is the #1 brand in the category, with over 40% share of the market and 90% brand awareness. Clover Leaf Seafoods offers seafood under the Clover Leaf and Brunswick brands. Brunswick is the #1 brand of canned sardines in Canada. Our International division, Bumble Bee Seafoods International, exports to over 40 countries around the world, and Brunswick is the #1 brand of Sardines in the Caribbean region.


Clover Leaf Seafoods, along with our U.S. affiliate, Bumble Bee Foods, form one of North America’s largest branded seafood companies. In 2020, Clover Leaf Seafoods, along with Bumble Bee Foods, was acquired by our long-time partner, FCF Company Ltd. FCF is a privately held company and one of the world’s largest marine trading companies, with 50 years of experience in the supply of tuna and other seafood. With FCF as a strong strategic owner, Clover Leaf Seafoods is well-positioned for future growth.


Our Beliefs and Purpose: Delicious, protein-rich, versatile, convenient, and affordable. We believe seafood is one of the greatest foods on the planet.


Our Purpose: Feeding people’s lives through the power of the ocean.


Our How: Trusted brands offering seafood products that are delicious, nutritious, and accessible.


As a company of seafood lovers, we have made it our mission to discover new, innovative, and more sustainable ways to source foods from the ocean for our family of brands and help others discover seafood goodness. We offer the largest range of certified sustainable seafood in the canned seafood category.


Transportation Logistics Manager


In this role, you will join a team of employees focused on Fulfillment and Logistics solutions for Domestic and International Operations. As the Transportation Logistics Manager, you will contribute to the company’s continued growth by:

Managing supply chain and logistics activities associated with the Clover Leaf domestic business. This role interacts with internal and external stakeholders including sales, procurement, demand planning, production, customs brokers, QA, freight forwarders, 3PL’s and government agencies (CFIA/CBSA) ensuring a seamless and timely receipt and shipping of inventory.


What You’ll Do Here:

  • Manage the Outbound Customer Order Process (OTC-Order to Cash),
  • Supervise the Customer Service team (Customer Fulfillment Representatives),
  • Complete month-end reporting and month-end closing activities,
  • Liaise with Sales to address and resolve order blocks and customer service issues,
  • Ensure orders are processed to company standards and customer-requested delivery Dates (RDD) are attained,
  • Administer and participate in all claims and Customer deduction investigations (OSD-over, short and damages),
  • Oversee transportation budgets and expenses, including negotiating contracts with carriers and vendors to secure competitive rates,
  • Monitor and evaluate transportation performance metrics, including on-time delivery, transportation costs, and carrier performance, to identify areas for improvement and implement corrective actions,
  • Manage Carrier relations and onboarding process for Clover Leaf Domestic: Inbound (Ocean Freight, Intermodal, Road) and Customer Pick-up Programs,
  • Manage the third-party payment process for Freight invoices,
  • Oversee the monthly accrual process for all freight activities,
  • Liaise with Logistics Coordinators to Mitigate Demurrage and other Accessorial charges on inbound shipments,
  • Liaise with all relevant stakeholders as required (Sales, Marketing, Technical Services, Finance, Logistics, Freight Forwarders and 3 PL’s).


What You Bring to the Team:

  • 5+ years of experience in Supply Chain, Order to Cash value optimization Food or related CPG industries,
  • Post-Secondary Education in a Supply Chain Discipline,
  • Detailed understanding of Transportation activities, with some experience in inventory, supply planning and order-to-cash,
  • Experienced with multiple transportation modes (Ocean, Road, Intermodal),
  • Knowledge of Customs, Brokerage, and International Trade,
  • Effective problem solver, able to determine the root cause of issues
  • A solid understanding of MS Office applications, SAP- PTP/OTC/APO/SNP or other ERP systems
  • The ability to work collaboratively and maintain effective relationships with team members, and internal and external stakeholders,
  • Excellent communication and interpersonal skills to collaborate with internal and external stakeholders,
  • Strong problem-solving and analytical skills to identify and address transportation challenges,
  • Strong organizational abilities and the ability to set priorities and reprioritize in a fluid environment.


Why Work for Clover Leaf Seafoods?

  • We are a medium-sized company with a collaborative and inclusive culture.
  • We work efficiently as a team and provide an environment where you can make an impact on the business.
  • As part of our “focus forward” value to build the future for our company, we are committed to continuously evolving and learning together as a team.
  • We are proudly a “people-focused” company, knowing that the best and only true way to achieve our company mission is through our people.


What we offer:

  • Engaging and agile workplace culture, collaborative and inclusive teams,
  • Investing in our people through numerous learning and development programs such as GROW and LEAD.
  • A variety of wellness benefits, employer-paid health and dental premiums, Employee Assistance Program, access to virtual health care, and more,
  • Commitment to resource sustainability,
  • Tuition reimbursement opportunities,
  • Recognition and rewards through our programs,
  • Company matching pension plan.


Clover Leaf Seafood fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. Interested applicants can apply directly.

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