Training Coordinator

4 weeks ago


Longueuil Quebec HH, Montréal, Canada Zobility Full time

The ideal candidate will be able to establish relationships quickly and easily with team

members and customers, demonstrate flexibility to adapt to changing business needs,

and possess excellent professional communication skills. In addition, the selected

candidate will have exceptional attention to detail, and possess great organizational,

time management, event planning and project management skills.

What we have to offer:

· Full-time position 40h/week

· Flexible working hours

· Work/life balance

· Be part of a team with a strong spirit of collaboration

· Group insurance

A typical day in this role:

· Provide logistical support for training events

· Support and moderate classes delivered virtually.

· Communicate with instructors, suppliers, or event sponsors via email, phone, virtual

and face-to-face meetings.

· Extensive use of Learning Management System (LMS) to schedule courses/classes,

manage and update various types of enrollment processes and completions, and

generate reports.

· Track and manage class/program information, requirements, and completion of tasks

associated with event support.

· Promptly mitigate known and unexpected issues that could impact the timely and

successful execution of a training event/program.

· Create training documentation updates (i.e., embedding survey questions into

Training PowerPoint slides, creating step-by-step instructions for virtual class

participants)

· Work closely with the Health and Well-being team to collaborate on answering and

finding solutions to specific training requests or needs and achieve optimal

participation.

· Research potential speakers and trainers to answer to answer specific requests or

needs.

· Negotiate training course fees and contracts with the trainers or their affiliated

agencies.

· When needed, arrange and schedule training rooms, instructors, catering, and

required equipment when applicable

· Other Job duties may be assigned.

What you need to be successful in this role:

· Bachelor’s degree in business administration or equivalent.

· 1 or 2 years’ experience in a similar position.

· Must possess excellent written and verbal business communication skills in French

and English.

· Ability to follow defined processes, and work independently and as a team with

minimal oversight.

· Ability to work with multiple projects simultaneously while taking care of all the

necessary details.

· Ability to prioritize and self-manage work assignments in order to meet project

deadlines, and cost expectations.

· Capacity to be highly time efficient in managing such projects to meet the customer

deadlines and expectations.

· Ability to work in a fast-changing work environment.

· Must be proficient with all MS Office Suite applications and other standard office

applications (Minimally Intermediate in Outlook, Word, and PowerPoint, and

advanced in Excel)

· Must possess excellent customer service and interpersonal skills with the ability to

adapt to different types of audience.

· Experience running reports to provide status updates to customers (set correct

parameters, analyze the data for accuracy/issues, summarize data, and format the

report output for easy review)

Asset :

· Previous experience planning events (ideally training events) for internal or external

customers.

· Experience with business Learning Management Systems

· Ability to identify areas for continuous improvement in the work environment and

processes.

Note :

· Overtime and work on weekends/evenings may be required for a class set up/tear

down and other event support.

· The ability to lift up to 25 pounds is an essential function of this job.


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