Training Coordinator

3 weeks ago


Longueuil Quebec HH, Montréal, Canada Compunnel Inc. Full time

Duration: 06 Months (with a possibility of extension)

Client: One of the largest Aerospace and Defense companies in the US


Overview:

The person in this position will be responsible for planning, coordinating, and executing logistics operations for training activities supported by the client.


Duties:

  • Provide logistical support for training events.
  • Support and moderate classes delivered virtually.
  • Communicate with instructors, suppliers, or event sponsors via email, phone, virtual and face-to-face meetings.
  • Extensive use of Learning Management System (LMS) to schedule courses/classes, manage and update various types of enrollment processes and completions, and generate reports.
  • Track and manage class/program information, requirements, and completion of tasks associated with event support.
  • Promptly mitigate known and unexpected issues that could impact the timely and successful execution of a training event/program.
  • Create training documentation updates (i.e., embedding survey questions into Training PowerPoint slides, creating step-by-step instructions for virtual class participants).
  • Work closely with the Health and Well-being team to collaborate on answering and finding solutions to specific training requests or needs and achieve optimal participation.
  • Research potential speakers and trainers to answer to answer specific requests or needs.
  • Negotiate training course fees and contracts with the trainers or their affiliated agencies.
  • When needed, arrange and schedule training rooms, instructors, catering, and required equipment when applicable.
  • Other Job duties may be assigned.


Qualifications:

  • Bachelor’s degree in business administration or equivalent.
  • 1 or 2 years’ experience in a similar position.
  • Must possess excellent written and verbal business communication skills in French and English.
  • Ability to follow defined processes, and work independently and as a team with minimal oversight.
  • Ability to work with multiple projects simultaneously while taking care of all the necessary details.
  • Ability to prioritize and self-manage work assignments in order to meet project deadlines, and cost expectations.
  • Capacity to be highly time efficient in managing such projects to meet the customer deadlines and expectations.
  • Ability to work in a fast-changing work environment.
  • Must be proficient with all MS Office Suite applications and other standard office applications (Minimally Intermediate in Outlook, Word, and PowerPoint, and advanced in Excel).
  • Must possess excellent customer service and interpersonal skills with the ability to adapt to different types of audience.
  • Experience running reports to provide status updates to customers (set correct parameters, analyze the data for accuracy/issues, summarize data, and format the report output for easy review).

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