Training Coordinator
3 weeks ago
Duration: 06 Months (with a possibility of extension)
Client: One of the largest Aerospace and Defense companies in the US
Overview:
The person in this position will be responsible for planning, coordinating, and executing logistics operations for training activities supported by the client.
Duties:
- Provide logistical support for training events.
- Support and moderate classes delivered virtually.
- Communicate with instructors, suppliers, or event sponsors via email, phone, virtual and face-to-face meetings.
- Extensive use of Learning Management System (LMS) to schedule courses/classes, manage and update various types of enrollment processes and completions, and generate reports.
- Track and manage class/program information, requirements, and completion of tasks associated with event support.
- Promptly mitigate known and unexpected issues that could impact the timely and successful execution of a training event/program.
- Create training documentation updates (i.e., embedding survey questions into Training PowerPoint slides, creating step-by-step instructions for virtual class participants).
- Work closely with the Health and Well-being team to collaborate on answering and finding solutions to specific training requests or needs and achieve optimal participation.
- Research potential speakers and trainers to answer to answer specific requests or needs.
- Negotiate training course fees and contracts with the trainers or their affiliated agencies.
- When needed, arrange and schedule training rooms, instructors, catering, and required equipment when applicable.
- Other Job duties may be assigned.
Qualifications:
- Bachelor’s degree in business administration or equivalent.
- 1 or 2 years’ experience in a similar position.
- Must possess excellent written and verbal business communication skills in French and English.
- Ability to follow defined processes, and work independently and as a team with minimal oversight.
- Ability to work with multiple projects simultaneously while taking care of all the necessary details.
- Ability to prioritize and self-manage work assignments in order to meet project deadlines, and cost expectations.
- Capacity to be highly time efficient in managing such projects to meet the customer deadlines and expectations.
- Ability to work in a fast-changing work environment.
- Must be proficient with all MS Office Suite applications and other standard office applications (Minimally Intermediate in Outlook, Word, and PowerPoint, and advanced in Excel).
- Must possess excellent customer service and interpersonal skills with the ability to adapt to different types of audience.
- Experience running reports to provide status updates to customers (set correct parameters, analyze the data for accuracy/issues, summarize data, and format the report output for easy review).
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