MONTREAL [HYBRIDE] - IT Automation and Observability Technician (bilingual English / Spanish (or Portuguese)

2 weeks ago

Greater Montreal Metropolitan Area, CA QUANTEAM - North America Full time

IT Automation and Observability Technician (bilingual English / Spanish (or Portuguese)


WHO WE ARE

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.

We are hiring a bilingual English/Spanish (or Portuguese) intermediate IT Automation and Observability Technician to work with one of our clients, an international investment bank based in Montreal.


Context


The Automation and Observability team consists of multiple SME’s who assist the global process owner in designing, creating and maintaining the company’s IT services. While leading the company’s IT team, the IT service manager strives to develop a reliable IT service and improve the organization's existing IT service infrastructure. IT service managers are responsible for maintaining a high-level standard when dealing with the company's IT services, and for foreseeing and troubleshooting any issues that may arise, either with the company's IT systems or a client. Infrastructure Monitoring, Job Automation, Asset Management of servers and network inventory. Scheduling Change, Incident, Problem and Request management as well as CMDB functions are core services which are heavily relied upon by CIB IT and the ITSM team is the bridge for IT and business in coordinating and ensuring predictability for CIB IT and its Business. The team will have SMEs to focus on the core services as dictated by the manager with the objective to provide quality services using various platform to support the numerous to develop efficiency and consistent results.

Responsibilities


The technical engineer has broad responsibilities for the deployment of related processes and services. This includes:


  • Participate in providing design, implementation, management, integration and support 2nd and 3rd levels for a 24*7 server and network monitoring platform.
  • Maintain, upgrade and architect solutions in support of streamlined integrations across various system platforms including:


  • Dynatrace
  • ITRS Geneos
  • CA SOI a plus
  • BMC Discovery a plus
  • CA AutoSys a plus

  • Produce documentation on standards and guidelines for regional deployment and use of tools
  • Manage the relationship with external technology providers to review new products, escalate

issues, and provide a single voice from IT Production to these technology providers

  • Evaluate current methods, software and architecture to propose and implement appropriate

processes and tools to improve ‐automate and secure‐ OS Engineering and Service Delivery teams Run The Bank activity.

  • Participate in global meetings and liaise with Global counter parts in Paris, UK, LATAM and APAC to ensure consistency and alignment of tools and processes.
  • Attend audit and compliance reviews ensuring the team remains compliant with bank standards and to address any non-compliance. Ensures compliance with any and all related Policies


Profile

SKILLS AND QUALIFICATIONS:


  • 3-5 years industry experience in a technology monitoring and architectural capacity
  • Basic administrative knowledge of Windows and Unix operating systems
  • Fluent in Portuguese/Spanish
  • Basic knowledge of networking
  • Proficiency with SQL and database concepts
  • Familiar with Python and/or other scripting tools
  • Ability to create a collaborative environment and deliver a consensus agreement with key IT

personnel

  • Good at organizing and managing multiple priorities and/or projects by using appropriate

methodologies and tools.

  • Ability to work effectively in geographically dispersed cross-functional teams
  • Ability to coordinate with various technical and non-technical teams to achieve quality results
  • Introduce new ideas and processes which improve performance and productivity
  • ITIL and process minded


Languages


  • English
  • Portuguese/Spanish
  • French is a plus

  • MONTREAL [HYBRIDE] - Tools Engineering and Automation - Software Developer

    2 weeks ago

    Greater Montreal Metropolitan Area, CA QUANTEAM - North America Full time

    Tools Engineering and Automation - Software Developer WHO WE ARE As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities,...

  • MONTREAL [HYBRIDE] - Application Support Specialist

    2 weeks ago

    Greater Montreal Metropolitan Area, CA QUANTEAM - North America Full time

    WHO WE ARE:As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices:...

  • Data Maintenance Specialist

    2 weeks ago

    Greater Montreal Metropolitan Area, CA PrecisionERP Incorporated Full time

    PrecisionERP is seeking a Bilingual (French and English) Data Maintenance Specialist on a contract of 4-6 months to support and collaborate with Data Master and Material Master teams at our Montreal client. Candidate must be in office up to 3 days a week.Requirements Proficiency in Microsoft Excel for complex data manipulation, analysis, reporting and...

  • MONTREAL [HYBRIDE] - Java Developer

    2 weeks ago

    Greater Montreal Metropolitan Area, CA QUANTEAM - North America Full time

    Programmer Analyst (Senior) WHO WE ARE As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10...

  • MONTREAL [HYBRIDE] - Angular Developer Senior

    2 weeks ago

    Greater Montreal Metropolitan Area, CA QUANTEAM - North America Full time

    Angular Web Developer (Senior) WHO WE ARE Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 800 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance, and corporations for their projects in SI transformation, technology innovation, financial...

  • MONTREAL [HYBRIDE] - DevOps Production Support Engineer

    2 weeks ago

    Greater Montreal Metropolitan Area, CA QUANTEAM - North America Full time

    DevOps Production Support EngineerWHO WE ARE As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10...

  • Product Manager

    7 days ago

    Greater Montreal Metropolitan Area, CA Robert Half - Our client Full time

    We are looking for a Bilingual individual in French, English (Spanish and Portuguese a large asset) to drive identifying customer’s needs and the broader business objectives that the product’s expanding feature set will fulfill. This person will articulate what success looks like for the new features and has the ability to rally the team to turn that...

  • Sales Ambassador

    1 month ago

    Montreal, Quebec, G4F, CA Nuovophotography Full time

    At Nuovo Artistic Photography, we're not just capturing moments; we're crafting experiences that redefine self-appreciation. Based in Montreal, with studios across Canada, Florida, and Texas, Nuovo specializes in semi-nude artistic photography. Our mission is to create a safe space that empowers individuals to embrace their authentic selves, guided...

  • Automation Technician

    2 weeks ago

    London, Canada Metropolitan Area, CA Hays Full time

    Job Title: Building Automation TechnicianLocation: London, ONJob Type: Full-TimeYour new role We are seeking a skilled Building Automation Technician to join our team in London, ON. The ideal candidate will perform common duties in the service industry on showcase buildings across the London region. This role requires a strong understanding of HVAC...

  • DevOps Engineer

    2 weeks ago

    Greater Montreal Metropolitan Area, CA Hourglass HR Full time

    Position: DevOps Engineer (Data Hub Team)Location: Montreal, QCStart Date: ASAPEmployment Type: Fully remote, occasional on-site meeting in Montreal officeCompensation: $65 - $75/hrContract Duration: 6+ monthsCompany Overview:We are a leading manufacturing and supply company, dedicated to delivering high-quality products to our customers. Our Montreal-based...

  • MONTREAL [HYBRIDE] - Front end Developer (Intermediate)

    2 weeks ago

    Greater Montreal Metropolitan Area, CA QUANTEAM - North America Full time

    Front-end Developer (Intermediate) WHO WE ARE As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10...

  • Portugais Brésilien/Brazilian Portuguese

    1 month ago

    Montreal, Quebec, G4F, CA PTW Full time

    Are you a gamer looking to take advantage of your native language? Look no further, PTW-Montreal is looking for Localization QA Game Testers! Be the first to see the localized version of the unreleased games by testing them out yourself!*This role is an on-call contract with full-time availability requirements from Monday – Friday**This is an in-office...

  • Bilingual Customer Service Representative

    4 weeks ago

    Greater Montreal Metropolitan Area, CA Adecco Full time

    Offre d'emploi de représentant du service client bilingue à Saint-Laurent, QC (anglais et français)Adecco Professional Staffing actuellement en partenariat avec un client établi et en pleine croissance à la recherche de talents exceptionnels pour une fantastique offre d'emploi de représentant du service client bilingue à Saint-Laurent, QC....

  • Bilingual Project Manager

    3 weeks ago

    Greater Ottawa Metropolitan Area, CA LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Bilingual Project Manager for a 12-month contract with its Ottawa-based customer. Work LocationThe successful candidate will be required to work 2x/week (Tues/Wed) on-site at the customer headquarters in Ottawa, ON. Language RequirementsBilingual in French and English essential. Key TasksCreate and maintain project...

  • Supplier Relationship Champion

    3 weeks ago

    Montreal, Quebec, G4F, CA Embraer Full time

    Position SummaryLeads execution of Supplier Rescue Projects, developing the project scope and phases, setting up the project team and reporting progress and results to top management.We have 3 roles available. This position will be onsite in the following locations:Ogden, UTPhoenix, AZMontreal, CanadaJOB RESPONSIBILITIESLead a cross-functional team to bring...

  • Senior Solutions Architect

    2 weeks ago

    Greater Montreal Metropolitan Area, CA Kyndryl Full time

    Role: Senior Commvault ArchitectWork Arrangement: HybridLocation: Montreal, QCLanguage: Bilingual preferred, not mandatoryType: Contract to PermBackground:Kyndryl Canada is looking for a Senior Architect with hands-on experience in Commvault architecture and ideally Commvault Certified. The Senior Commvault Architect will be responsible for architecture...

  • Supplier Relationship Champion

    3 weeks ago

    Montreal, Quebec, G4F, CA Embraer Full time

    POSITION SUMMARY Leads execution of Supplier Rescue Projects, developing the project scope and phases, setting up the project team and reporting progress and results to top management. We have 3 roles available. This position will be onsite in the following locations: Odgen, UT Phoenix, AZ Montreal, Canada JOB RESPONSIBILITIES Lead a cross-functional team...

  • Supplier Relationship Champion

    3 weeks ago

    Montreal, Quebec, G4F, CA Embraer Full time

    POSITION SUMMARY Leads execution of Supplier Rescue Projects, developing the project scope and phases, setting up the project team and reporting progress and results to top management. We have 3 roles available. This position will be onsite in the following locations: Odgen, UT Phoenix, AZ Montreal, Canada JOB RESPONSIBILITIES Lead a cross-functional team...

  • Data Analyst

    3 weeks ago

    Montreal, Quebec, G4F, CA PrecisionERP Incorporated Full time

    Title: Data AnalystTerm: 6-9 month contractLocation: Montreal - in office 2-3 days per week mandatoryLanguage: fluently bilingual - ENG & FR (Spanish an asset)Role Description:This role is a great opportunity for a data-driven individual with strong Excel skills. Supporting the Data Master team, you will: Utilize SAP (RTBS), Excel and sparesFinder tools for...

  • Localization Quality Assurance with Portuguese

    1 month ago

    Montreal, Quebec, G4F, CA Amber Full time

    ~ Français à suivre ~About us:At Amber, we're always on the hunt for the most talented individuals in the industry to join our team. We're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. We offer attractive compensation packages and plenty of chances to grow with us, and...