Product Manager

7 days ago


Greater Montreal Metropolitan Area, CA Robert Half - Our client Full time

We are looking for a Bilingual individual in French, English (Spanish and Portuguese a large asset) to drive identifying customer’s needs and the broader business objectives that the product’s expanding feature set will fulfill. This person will articulate what success looks like for the new features and has the ability to rally the team to turn that vision into reality.


About the Role:

  • Understand Market Environment: including company strategy, resources, customer needs & usage, market, competitors and opportunities
  • Set out a Product Vision and Roadmap for core capabilities, products & life-cycle that will drive customer retention & revenue growth
  • Communicate Cross-Functionally with development and business teams to reach consensus and Define Product features, functionality and behaviours for development to create that meet the business objectives
  • Act as Product Owner and interact with development during the feature development cycles
  • Follow-up on Product Performance with key stakeholders to keep product direction aligned with evolving customer needs & usage, market, competitors and opportunities
  • Support the Business and Operations team as the Product Expert


Deliverables & Specific Processes:

  • Regular insight reviews of Market Environment.
  • Periodically create and maintain Product Vision and Roadmap at company-wide and individual product roadmap levels
  • Define product needs into Product Requirements Documents and support with necessary User Interface detail
  • Distill and manage field feature requests and fixes into a consistent process for efficient development within the product release cycles through the product planning cycle with key stakeholders
  • Regularly engage with customers and customer-facing team members to listen, understand market environment and validate possible product solutions and product features
  • Review product usage information, customer support/activity and other available material to better understand issues and opportunities
  • Create and use product and product feature materials for the business team


This pivotal position will suit an individual interested in supporting a broad range of customers and driving meaningful change in the world. Key characteristics for success would be a willingness to listen, learn and distill potentially conflicting priorities into a measured product strategy and plan.


The role is currently an individual contributor role, but as a senior role in the company, we are looking for someone able to lead others and act professionally as a senior company representative internally and externally.


Required Skills:

  • Experience in a product role at a SaaS B2B developer & selling company
  • Start-up experience
  • Excellent communication skills
  • Located in Canada
  • Native French speaker with reasonable abilities in English



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