Retail Sales Supervisor

4 weeks ago

Hamilton Ontario EH, Ontario, Canada PUMA Group Full time

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Are you passionate about leading teams and driving results in a dynamic retail environment? Join us at our new store in Manawa Bay, New Zealand, and take on the challenge of ensuring our store consistently achieves or exceeds sales, KPIs, and profitability goals.

As a Retail Sales Supervisor, you will:

  • Implement short and long-term planning, expense control, and sales and service strategies to meet and exceed targets.
  • Uphold high standards of customer experience, aligning with PUMA's Brand Values and service standards.
  • Spend 90% of your working time on the sales floor, engaging with consumers, selling, and coaching employees.
  • Assist the Store Manager and Assistant Store Manager in the recruitment, training, development, and succession of high-performing, results-driven Associates.
  • Manage and monitor Loss Prevention education and awareness programs, ensuring operational compliance.
  • Participate in new store openings and/or store closings; travel may be required.
  • Ensure the store's visual presentation always meets or exceeds PUMA standards and maintain the store's physical condition.
  • Maintain a safe and compliant working environment for all Store Associates and Customers.
  • Work non-traditional hours; weekends, evenings, holidays; and overtime as required.

To excel in this role, you will need:

  • Proven ability to exceed sales targets while meeting company financial goals.
  • Demonstrated ability to identify, hire, train, develop, and retain top talent.
  • Strong reasoning skills to navigate complex issues and effective communication skills to present information to large groups.
  • A proactive approach to managing and promoting a sales culture within the store to achieve or exceed sales, KPIs, and profitability goals.

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and Stichd, and is headquartered in Herzogenaurach, Germany. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all, is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

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