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Retail Sales Supervisor

3 months ago

Hamilton, Ontario, Canada Pet Valu Full time
Position Overview

The Sales Supervisor at Pet Valu plays a crucial role in overseeing the sales team and ensuring operational excellence. This position requires a blend of leadership, customer service, and organizational skills.

Key Responsibilities
  • Team Management: Assign tasks to sales personnel and coordinate their activities to maximize efficiency.
  • Financial Authorization: Approve payments and manage merchandise returns.
  • Scheduling: Develop and maintain work schedules for the sales team.
  • Sales Performance: Actively engage in selling merchandise and achieving sales targets.
  • Reporting: Prepare comprehensive reports on sales metrics, inventory management, and staffing issues.
  • Issue Resolution: Address customer inquiries, complaints, and supply chain challenges effectively.
  • Inventory Management: Organize and oversee stock levels to ensure availability of products.
  • Staff Supervision: Lead and mentor a team of 3-4 sales associates.
Qualifications
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 1 year of relevant experience in a retail environment.
  • Work Conditions: Must be able to thrive in a fast-paced setting and manage tight deadlines.
  • Personal Attributes: Candidates should demonstrate accuracy, client focus, strong communication skills, flexibility, and reliability.
Working Environment

This role requires a combination of sitting, standing, and walking, with a strong emphasis on attention to detail and the ability to work under pressure.

Employment Details
  • Job Type: Permanent
  • Language: English
  • Hours: 30 to 40 hours per week