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Front Desk Receptionist

4 weeks ago


Vancouver Metro Vancouver Regional District, CA Armani Nail Boutique Ltd. Part time

Job Description:

Armani Nail Boutique is an upscale, modern, and elegant establishment opening this year in Downtown Vancouver. Exuding first-class luxury services and ambiance, we seek to find 1-2 Front Desk Receptionists for our upcoming boutique opening. This position will be the first impression to our elite clients; as such, seasoned customer care, demeanor, and multitasking will be crucial components to be successful in this role.

Expectations and Deliverables:

  • Greet and welcome guests in a professional and friendly manner
  • Answer and direct phone calls using a multi-line phone system
  • Manage inquiries from customers and direct them to the appropriate personnel
  • Perform clerical duties such as filing, data entry, updating records, and logging transactions, managing bookings, cash reconciliation, and inventory management
  • Tend to customer needs, inquiries, and complaints
  • Inform technicians about customer appointments and requirements
  • Maintain a tidy and presentable reception area, and assist in cleanliness protocols throughout the salon
  • Ensure that the reception and waiting areas are kept clean and professional
  • Process bookings and cancellations, and manage appointment schedules

Qualifications and Experience:

  • Proven experience in a front desk or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational skills with the ability to multitask
  • Proficient in administrative computer software
  • A minimum of 1-year experience as a receptionist
  • The ability to remain calm and professional in stressful situations
  • Consistent professional presentation and pleasant demeanor
  • Exceptional time management and organizational abilities

If you are a detail-oriented individual with excellent communication skills and enjoy interacting with people, we encourage you to apply for this rewarding opportunity.

Job Types: Full-time, Part-time

Pay: $17.75-$25.00 per hour

Expected hours: 40 per week

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Paid time off
  • Store discount

Schedule:

  • Monday to Friday
  • Weekends as needed

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Front desk: 1 year (preferred)

Language:

  • English (required)

Work Location: In person

Expected start date: 2024-09-16

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