Senior Systems Analyst responsible for building out technical requirements for an Enterprise Asset Management System

2 weeks ago

Toronto Ontario CA, Ontario S.i. Systems Full time

Duration: 12 month contract

Location: Hamilton, hybrid (2 days in office)


Project Description: There are 8 divisions in Public Works, and currently, 3 divisions (Fleet, Facilities, and Environmental Services) need to go through the requirements elicitation process to consolidate 11 systems into one (EAM).


Responsibilities:

  • Collaborate with stakeholders to identify, analyze, and document business processes and system requirements.
  • Provide ongoing application support, recommend improvements, and support change management to enhance efficiency and align with operational goals.
  • Generate and analyze reports related to financials, work orders, cost summaries, and fuel billings using tools like Crystal Reports, SQL, Python, and Power BI to support decision-making.
  • Ensure business processes and applications run efficiently, troubleshoot issues, and maintain documentation related to business processes and user guides.
  • Act as a liaison between business units and development teams to ensure effective translation of business requirements into technical specifications.
  • Participate in testing processes to validate that solutions meet requirements and support user acceptance testing.


Must Haves:

  • 8+ years of experience as a Systems Analyst
  • Experience with a Fleet Management System
  • Strong understanding of enterprise asset management (EAM) systems and their integration


Nice to Haves:

  • Familiarity with public works operations
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