Senior Enterprise Systems Specialist

3 days ago


Toronto, Ontario, Canada York University Full time

Job Overview

The Business Systems Analyst is a critical role within the School of Continuing Studies at York University, responsible for ensuring the quality customer service in systems processes and information needs.

About Us

We are a large and complex revenue-generating education enterprise serving the diverse needs of international students seeking pre-university English language education as well as domestic and international professionals seeking to upgrade their professional skills or obtain a Canadian education or credential.

What We Offer

An estimated salary of $85,000 - $110,000 per year, based on experience and qualifications. The Business Systems Analyst will be actively engaged in the timely set up and maintenance of systems according to the academic timetables, supporting critical operations such as student application, course registration, fees collection, recruitment, teaching and learning, etc.

Your Responsibilities

  • Maintain and support enterprise IT systems, including systems analysis and development.
  • Document processes and create process flows using Unified Modelling Language (UML) tools such as Visio.
  • Liaise between business and IT in systems development and support.
  • Develop thorough, coherent and informative system and process flows and other documentation.
  • Respond to ad-hoc requests from students, faculties, staff and other administrative partners.

Requirements

  • 2 years of experience in the maintenance and support of enterprise IT systems.
  • Demonstrated experience in supporting enterprise applications.
  • Hands-on experience in documenting processes and creating process flow.
  • Testing experience including unit testing, functional testing, regression testing and UAT support.
  • Experience working with Application programming interfaces and related technologies.

What We Are Looking For

  • Excellent communications, analytical and problem-solving skills.
  • Skillful in relationship building and time-management.
  • Demonstrated strong technical writing skills.
  • Ability to multi-task and handle competing priorities.

How to Apply



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