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Railway Operations Manager
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Toronto, Ontario, Canada CN Full timeThe Railway Operations Manager is responsible for coordinating track protection on internal and external projects. This role oversees a team of unionized and management track employees on the assigned territory, ensuring compliance with Engineering best practices, railway standards, methods, and regulations.Main Responsibilities:Provide on-track protection...
Supervisor, Flagging
3 months ago
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us
Job Summary
The Supervisor, Flagging is responsible for coordinating track protection on internal and external projects. The role oversees a team of unionized and management track employees on the assigned territory, in accordance with Engineering best practices, railway standards, methods and regulations.
Main Responsibilities
- Handle operations by providing on-track protection for external and internal projects on CN property
- Oversee Assistant Supervisors in the creation and planning of work schedules for present and future operations and comply with CN regulations and the collective agreement
- Lead people with clear direction and goals, while coaching and guiding employees through regular performance monitoring
- Participate in and develop clear and precise procedures for on-track protection
- Validate internal and external operational documentation and invoicing
- Carry out the necessary investigations for various situations, including disciplinary measures, and record them
- Participate in safety and planning meetings with all internal and external departments concerning current and future projects
- Handle the vehicle fleet according to operations and operational needs
- Oversee the inventory of products and tools for actual field operations
- Coach Flagging Officers and Assistant Supervisors on protection issues, verify compliance with guidelines and provide targeted coaching
- Support operations in unforeseen or problematic situations
- Organize quarterly in person meetings to discuss issues of concern
Working Conditions
The position requires working in a combination of office and outdoors environments in a variety of weather conditions, on a shift schedule. The incumbent must also be available on-call 24/7 to respond to critical incidents. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. The role requires regular travel (50%) throughout the territory.
Requirements
Experience
- Rail Operations Management
- Between 3 to 5 years of experience in management and supervising unionized personnel
- Experience in complying with safety standards
- Experience in troubleshooting and problem solving
- Minimum 3 years of experience in railway operation flagging*
- Experience in Labor Relations (LR) (i.e., interpreting collective agreements, handling grievances, negotiating with union representatives, disciplinary measures)*
- Any experience for these above would be considered as an asset
Education/Certification/Designation
- High School Diploma or equivalent
- Valid Driver's License
Competencies
- Sets direction and inspire others
- Communicates with impact
- Collaborates with others and share information
- Knows the business and stays current on industry needs
- Identifies needs and finds solutions to create value for all stakeholders
- Leads by example for the safety and security of all
- Considers environmental impacts in every decision and action
- Delegates and empowers others to create accountability
- Demonstrates agility and drives change
Technical Skills/Knowledge
- Knowledge of Information and Technology (I&T) tools, in particular Microsoft Office (Excel, Outlook, Word)
- Knowledge of construction and maintenance principles, operating rules, engineering standards and measures related to engineering activities
- Strong oral and written communication skills in English