Manager of Supply Planning and Scheduling – Retail Operations

3 weeks ago

British Columbia Canada, Canada The Headhunters Recruitment Full time

Manager of Supply Planning and Scheduling– Retail Operations

The Headhunters have partnered with one of the largest specialized retailers across Canada to add a Manager of Supply Planning, to their growing team. They have multiple locations across the country and offer a wide range of products, sourced internally within their organization, as well as externally.

Note: although Head Office is in British Columbia, for the right individual, a remote option will be considered.

Manager of Supply Planning and Scheduling Responsibilities:

Reporting to the Director of Supply Chain Planning, the Manager of Supply Planning and Scheduling will be responsible for leading a team that generates the end-to-end supply plan focused on maximizing achievement of unconstrained demand while minimizing production costs and inventory levels through the integrated business planning (IBP) process. As a key contributor to the IBP process the Supply Planning Manager will be responsible for the execution of the supply review as well as for providing timely visibility to all supply constraints and key risks to published supply plans. The Supply Planning Manager will lead the slow moving and obsolete inventory process and support the ongoing maintenance of the inventory policy.

Key responsibilities associated with this role:

1. Supply Chain Management

  • Inventory Management: Ensure that the right amount of products are available to meet customer demand while minimizing excess inventory.
  • Demand Forecasting: Collaborate with the demand planning team to accurately forecast demand and adjust supply planning accordingly.
  • Supply Allocation: Prioritize and allocate products based on demand, seasonality, and regulatory constraints
  • Capacity Planning: Work with suppliers and internal teams to ensure sufficient manufacturing or storage capacity for meeting demand.

2. Vendor and Supplier Relationship Management

  • Supplier Coordination: Manage relationships with suppliers to ensure timely delivery of goods. Maintain good communication to mitigate supply chain risks.
  • Contract Management: Negotiate contracts with suppliers, ensuring they comply with regulatory requirements and provide competitive pricing and favorable terms.
  • Performance Monitoring: Track supplier performance through KPIs (e.g., delivery times, quality, costs) and address any issues.

3. Regulatory Compliance

  • Regulatory Knowledge: Stay updated with industry regulations and ensure compliance throughout the supply chain process.
  • Quality Control: Collaborate with quality assurance teams to ensure products meet required safety and quality standards.
  • Documentation and Reporting: Ensure all required regulatory documentation is completed and stored for audits.

4. Cross-Functional Collaboration

  • Collaboration with Sales and Marketing: Work closely with sales and marketing teams to align on promotional plans, product launches, and ensure adequate supply for key retail periods.
  • Coordination with Logistics: Ensure smooth coordination between supply planning and logistics teams for on-time delivery of goods.
  • Communication with Finance: Collaborate with the finance team on budgeting, cost control, and optimizing inventory turnover.

5. Data Analysis and Reporting

  • Supply Chain Optimization: Analyze supply chain data and develop strategies to optimize processes, reduce costs, and improve lead times.
  • KPIs and Metrics: Establish and track key performance indicators to evaluate the effectiveness of supply planning strategies.
  • Reporting: Regularly report to senior management on supply planning performance, including potential risks or opportunities.

6. Risk Management and Contingency Planning

  • Identify Risks: Proactively identify and mitigate risks to supply, such as disruptions due to external factors (e.g., natural disasters, supplier failure).
  • Contingency Planning: Develop contingency plans for supply chain disruptions to maintain operations during crises or delays.

7. Continuous Improvement

  • Process Improvement: Identify opportunities for process improvements to enhance efficiency and reduce costs in supply planning.
  • Technology Integration: Explore and integrate advanced technologies (e.g., supply chain management software, automation tools) to improve the planning process.

8. Team Management and Development

  • Staff Supervision: Lead and manage a team of Supply Planner, providing coaching, training, and performance feedback.
  • Resource Planning: Ensure the team is properly resourced and equipped to meet organizational goals.

The successful candidate has:

  • Bachelor’s degree; ideally in engineering, statistics, mathematics or economics.
  • 5-10 years experience in planning roles (supply planning, scheduling, S&OP, or IBP)
  • 2-5 years experience managing and building teams
  • Proven leadership skills - experience building and managing high performing teams
  • Past success operating in an extremely fast paced rapidly changing environment/industry.
  • Experience designing and implementing advanced planning systems (inventory and supply planning) or leveraging a combination of offline, ERP and MRP data to generate inventory and supply planning tools
  • Proven analytical & mathematical thinking, and adept at solving complex problems
  • Knowledge of supply and inventory planning best practices
  • Experience using relational databases and reporting tools, SQL and BI tools (e.g. Alteryx, Power BI) an asset
  • Used to fast-paced multi-sku industries, with innovation pipelines and complex supply chains.
  • Previous experience in a highly regulated industry (food, pharma, etc)

Compensation and Benefits:

  • Base salary ranging from $100,000-$120,000, depending on experience with bonus and benefits
  • Opportunity to lead during a significant growth period
  • Collaborative and inclusive work environment
  • Professional development and career advancement opportunities


Only candidates already eligible to work in Canada will be reviewed. Only qua

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