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Accounts Receivable Clerk
1 month ago
Position: Accounts Receivable Collections Clerk
Locations: Surrey, British Columbia
Salary: Up to $60,000 CAD - Depending on experience.
** Must have AR experience in the Construction Industry **
Responsibilities:
- Manage assigned portfolio of accounts receivable, identifying and prioritizing overdue payments.
- Proactively contact customers via phone, email, or mail to collect outstanding balances.
- Research and resolve account discrepancies to ensure accurate collection efforts.
- Negotiate and establish realistic payment arrangements with customers.
- Document all collection activities and communication with customers.
- Escalate unresolved accounts to the designated supervisor when necessary.
- Generate reports on collection efforts and account aging.
- Contribute to the development and implementation of effective collection strategies.
Qualifications:
- Minimum 1 year of experience in collections in the construction industry.
- Strong understanding of collection principles and best practices.
- Excellent communication and negotiation skills, with a professional and courteous demeanour.
- Ability to handle customer inquiries and objections thoughtfully and effectively.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Impeccable attention to detail and accuracy.
- Strong time management and organizational skills.
- Ability to work independently and take initiative.
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