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Bilingual Payroll Specialist

3 months ago

Golden Horseshoe Ontario, CA ADP Full time

ADP is hiring a Bilingual Payroll Specialist

As a Bilingual Payroll Specialist, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business.

In this role, you will join a high-performing team in ADP’s Human Resources Outsourcing department that provides support and guidance in response to a wide variety of payroll and tax-related questions and issues presented by Client Payroll Administrators. You carry the weight of ADP’s service reputation and client satisfaction in your hands.

Every day, you will utilize multiple tools and resources to develop accurate, comprehensive, and friendly responses to clients’ inquiries regarding payroll practices and tax considerations. The nature of what you do every day will not change — your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client.

What you’ll do: Responsibilities

  • Manage client payroll. You’ll be responsible and fully accountable for the payroll and audit functions of multiple clients.
  • Serve as the Subject Matter Expert. You’ll provide critical and accurate statutory information to clients in the payroll area.
  • Problem-solver. As needed, you’ll work with internal technical support and various production departments to identify a resolution.
  • Develop knowledge. You’ll maintain NPI (National Payroll Institute) designation & attend all required departmental training sessions.

TO SUCCEED IN THIS ROLE:Required Qualifications

  • Minimum 5 years Canadian payroll processing experience
  • Minimum 5 years client service experience
  • Advanced internet and MS Office Skills (Word/Excel) required
  • Excellent communication and analytical skills
  • Excellent client service skill
  • English/French Bilingualism is Mandatory

BONUS POINTS FOR THESE:Preferred Qualifications

  • Post-secondary education preferred, or equivalent experience in administration/client service/HR.
  • Candidate should be working towards or have National Payroll Institute (NPI) certification.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Focus on your mental health and well-being.
  • Join a company committed to giving back.
  • Knowledge to help you grow.
  • Innovate. Problem-solve.
  • Balance work and personal time.
  • Go Global.
  • Belong by joining one of ten Business Resource Groups.

What are you waiting for?Apply now

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace.

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