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Security Ambassador

3 months ago

Old Toronto Ontario, CA Canada Goose Holdings Inc. Full time
Job Description

What You’ll Do:

  • Greet guests as they enter and exit the store and control access to the property
  • Encourage a positive and safe environment for all guests through effective communication, collaboration, and partnership with the store team
  • Supervise all store activities and respond to all security and safety matters promptly
  • Assist in mitigating loss and the protection of assets by maintaining strong operational controls
  • Attend and participate in all store meetings and events
  • Develop and maintain a professional relationship with external partners to ensure all parties are well-informed with current and relevant information, e.g., local law enforcement agencies, mall security, other retailers, etc.
  • Ensure all facility safety procedures are followed in response to fire alarms and on-site emergencies
  • Assess and assist in the establishment of security protocols for the store, including emergency response procedures
  • Complete and submit incident reports, health and safety inspections, operational control checklists, and action planning
  • Conduct security audits to prevent property loss
  • Provide new hire and continuous employee training to maintain store loss prevention awareness
  • Support initiatives to maintain brand standards in the delivery and merchandising processes
  • Work collaboratively with the Sr. Loss Prevention Manager to help influence brand strategies for mitigating loss
  • Maintain standards for store security equipment

Let’s Talk About You:

  • Minimum 2-3 years of experience working in a security services position in a retail setting
  • Solid understanding of workplace safety and emergency procedures
  • Previous experience in Loss Prevention
  • Valid first aid and CPR certificates
  • Possess Security Guard License, or willing to acquire required licensing
  • Team player with a proven growth mindset
  • Excellent verbal and written communication skills
  • Meticulous record-keeping, report writing, and observation skills
  • Exceptional judgment and decision-making abilities
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