Facilities Operations Manager

1 week ago

Ottawa Ontario HB, Montréal, Canada Altis Recruitment Full time

Our client working in the healthcare industry is hiring for a Manager of Workplace Operations to join their team on a 18 month contract. This is an exciting contract opportunity working in a hybrid model leading a large relocation project.

Reporting to the Executive Director, the manager oversees workplace operations, including facility management, physical security, business continuity, and reception. They develop annual operational plans, contribute to long-term corporate strategies, and support decision-making to enhance organizational operations and employee wellbeing.

Key Responsibilities

  • Lead, coach, and motivate the Workplace Operations team to achieve operational goals aligned with corporate strategy.
  • Provide clear direction, monitor performance, offer feedback, and support professional growth.
  • Foster collaboration with internal and external stakeholders.
  • Develop and execute annual operational plans based on real estate, financial, and operational analysis.
  • Forecast budgets, manage expenses, and identify cost-saving opportunities.
  • Oversee multi-year plans and financial reporting.
  • Maintain and enhance the BCM Program to meet ISO certification standards.
  • Provide training and support for continuity plans and act as a key member during activations.
  • Manage office space allocation, lease negotiations, and landlord communications.
  • Plan and execute office moves, renovations, and maintenance projects.
  • Oversee the acquisition of supplies, furniture, and equipment.
  • Manage RFP/RFQ processes and collaborate with vendors for facility projects.
  • Oversee reception, mailroom, and other support functions.
  • Develop and implement policies for records management and emergency preparedness.
  • Ensure office security and maintenance meet ISO and organizational standards.
  • Work with other departments to address operational needs and support corporate initiatives.

Qualifications

  • Bachelor’s degree in Business, Public Administration, or equivalent experience.
  • 5-8 years of relevant experience in facility management, security systems, and corporate support services.
  • 3+ years of team management experience.
  • Expertise in strategic planning, business continuity, and project management.
  • Experience with RFPs, lease negotiations, and space planning is an asset.
  • Familiarity with BOMA standards and budget management is an asset.
  • Strong communication, problem-solving, and interpersonal skills.
  • Fluency in English required; bilingualism (English/French) is an asset.
  • Willingness to travel and provide on-call support for emergencies.

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