Regional Manager

2 months ago

Ottawa Ontario HB, Montréal, Canada Dynacare Full time
Description Position at Dynacare

Job Posting: Manager Laboratory Health Services Centers - OttawaRelocation Assistance as Required
Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.Are YOU our next Manager Laboratory Health Services Centers ?The Manager Laboratory Health Services - Multiple Locations, is accountable for the operation of the Laboratory and Health Services Centers in accordance with the Dynacare strategic plans. The primary function is building great teams through strong, positive employee relations and creating a work environment that supports the delivery of exemplary customer care and a positive customer. Other accountabilities are efficient utilization of resources and fostering a culture of quality and continuous improvement.This is a full-time, permanent role, overseeing the Laboratory and Health Services Centers at Central Ottawa, Barrhaven and Vanier.

Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Responsible for transforming the Laboratory and Health Services Centers within a region to a new delivery model designed to ensure an excellent customer experience through consistent, outstanding customer care
  • Foster an environment of positive employee relations and strong teamwork while working in compliance with established human resources policies and practices
  • Encourage trust and open communication with direct reports, address employee feedback and input and ensure team understanding of corporate and departmental goals and performance
  • Engaging the Director, Health Services Operations and Human Resources for guidance and/or direction to ensure a positive client, customer or employee experience
  • Build and manage an effective team through strategic hiring, training, performance management, coaching and recognition
  • Liaise with clients and ensure their experience is positive by providing professional, timely assistance to enquires, educate clients on processes, investigate concerns and ensure full understanding of client needs
  • Analyze and make recommendations to continuously improve workflow processes to assure consistency and quality in the delivery of service to customers, laboratory operations and clients
  • Conduct metric reviews of area Laboratory and Health Services Centers to ensure key indicators of cost, quality, delivery, safety and customer experience are being met or exceeded, and introduce corrective actions where required
  • Participate in continuous improvement projects along with regional goals and objectives aligned with corporate strategy
  • Develop and administer regional operating budgets, identify potential cost saving and make recommendations for improvement
  • Responsible for completing operating reports using metrics and key performance indicators
  • Pursue ongoing continuing education to ensure awareness of new industry or regional trends, developments, laws regulations, and technology
  • Support the Business Development team with the establishment of new clients
  • Oversee maintenance and renovation programs for each location in the region in conjunction with the Manager, Support Services
  • Understanding of laboratory operations, processes and key performance indicators
  • Understanding of customer care best practices and demonstrated ability applying that knowledge in high volume, time sensitive environment
  • Promoting and championing a healthy and safe environment
  • Participate in and implement health and safety programs and activities such as training, communication, inspection, investigation and general safety promotion
What YOU bring to the role:
  • Post-Secondary education in Healthcare, Science or Business 3+ years of leadership experience in a high paced, customer facing environment is preferred
  • Previous related experience required to perform job: 3-5 years
  • Proficient computer skills (MS Office and applicable software applications)
  • Lean Six Sigma and/or Change Management training - required
  • Proven attention to detail, excellent organizational, prioritization and time management skills
  • Ability to manage multiple items effectively
  • Experienced people manager with the ability to develop talent and building high performing teams
  • Effective communication skills and the ability to work effectively with all levels of management and non-management
  • A strong team player with the ability to work independently with a high degree of initiative.
  • Demonstrated customer focus with the ability to engage direct/indirect reports to promote a customer centric environment
  • Highly motivated individual with a proven track record of delivering results on multiple priorities while meeting competing deadlines
  • Knowledge of technical procedures as they apply to laboratory testing, shipment logistics and specimen
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

  • Regional Manager, Health Services

    2 months ago

    Ottawa, Ontario, H2B, Montréal, Canada Dynacare Full time

    Description Position at Dynacare Job Posting: Regional Manager, Health Services Relocation Assistance as RequiredWhere YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team,...

  • Regional Manager

    2 months ago

    Ottawa, Ontario, H2B, Montréal, Canada Dynacare Full time

    Description Position at Dynacare Job Posting: Manager Laboratory Health Services Centers - Ottawa Relocation Assistance as RequiredWhere YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When...

  • Bridge Engineer

    3 months ago

    Ottawa, Ontario, H2B, Montréal, Canada PARSONS CORPORATION Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • PT Merchandising Execution Associate

    3 months ago

    Ottawa, Ontario, H2B, Montréal, Canada Home Depot of Canada Inc. Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience....

  • Mobility Planner

    3 months ago

    Ottawa, Ontario, H2B, Montréal, Canada PARSONS CORPORATION Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • Senior Land Use Planner

    3 months ago

    Ottawa, Ontario, H2B, Montréal, Canada PARSONS CORPORATION Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • Regional Manager

    8 months ago

    Ottawa, Canada Lululemon Full time

    who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Regional Operations Manager

    3 weeks ago

    Ontario, Oregon, Canada Wasaya Airways Limited Partnership Full time

    Job SummaryWe are seeking an experienced Regional Operations Manager to join our team at Wasaya Airways Limited Partnership. This is a fantastic opportunity for a motivated and results-driven individual to lead our operations in the Northern communities.

  • Regional Director

    3 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Castle Health Services Full time

    Castle Health Services is seeking a Regional Director to lead and expand our growing team located in Ottawa, Ontario.The Regional Director is responsible for overseeing the operational, financial, and administrative functions of Castle Health Services, home care and staffing , ensuring it meets corporate objectives, regulatory compliance, and financial...

  • Strategic Leader for Regional Diagnostic Excellence

    3 weeks ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    EORLA - Eastern Ontario Regional Laboratory Association is a not-for-profit organization that administers comprehensive regional diagnostic laboratory services. As Chief Executive Officer, you will lead this collaborative network of 18 hospital-based laboratories serving diverse medical needs across Eastern Ontario.Company OverviewThe organization operates...

  • Regional Manager

    6 months ago

    Ottawa, Canada McCullough Dental Group Full time

    Job Overview: We are seeking a highly motivated and experienced Regional Manager to join our team. As a Regional Manager, your primary focus will be on driving business growth, ensuring operational excellence, and providing leadership to your team. Duties - Maintain facilities and equipment including IT support; - Responsible for appearance and...

  • Regional Development Manager

    3 months ago

    Ottawa, Canada Stephenson's Rental Services Full time

    Who we are Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 750 employees looking to expand our team with new diverse and talented individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through Respect, Passion, Simplicity,...

  • Regional Operations Manager

    4 months ago

    Ottawa, Canada Precision Home and Office Deliveries Full time

    **We are looking for new talent to Manage our Eastern Region** This position you will require a strong personality with a good understanding of logistics. A background in transportation as well as excellent communication and computer skills are a must. This position requires travel and the ability to be responsible for multiple teams. You will possess the...

  • Executive Regional Manager for National Capital Region

    1 week ago

    Ottawa, Ontario, Canada Com-Net (Communication Cabling and Network Solutions) Inc Full time

    At Com-Net (Communication Cabling and Network Solutions) Inc, we are seeking an experienced and visionary Executive Regional Manager to lead our operations in the National Capital Region.This is a leadership role that requires strategic thinking, exceptional management skills, and a passion for delivering exceptional customer service.The successful candidate...

  • Regional Laboratory Services Director

    2 weeks ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    EORLA - Eastern Ontario Regional Laboratory Association is seeking a visionary Chief Executive Officer (CEO) to lead and shape one of Canada's most comprehensive regional diagnostic laboratory services. The ideal candidate will have a proven track record in senior management, with expertise in healthcare policy and system development.The CEO will provide...

  • Regional Hse Manager

    6 months ago

    Ottawa, Canada Talent Finder USA Full time

    **Regional HSE Manager | Ottawa, Canada K1S 1N4 | Full Time | Competitive based on experience** We aim to be a world-leading facilities & asset management company. We are continually expanding & work in some very challenging markets around the world. We promote a culture that improves the health & safety of all involved, as well as the protection of the...

  • Strategic Director for Regional Healthcare Innovation

    2 weeks ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    Eastern Ontario Regional Laboratory Association Inc. (EORLA) is a not-for-profit organization that administers one of Canada's most comprehensive regional diagnostic laboratory services.We are seeking an experienced leader to fill the role of Chief Executive Officer (CEO). As the CEO, you will be responsible for providing vision and leadership to continue...

  • Summer Student-property Management Administrator

    6 months ago

    Ottawa, Canada Regional Group Full time

    **Summer Student Property Management Administrator** **About Us**: At Regional Group, we're not your typical real estate company - we're innovators, leaders, and trailblazers with over six decades of experience shaping the real estate landscape in the National Capital Region. Today, we boast a $5+ billion pipeline of commercial, mixed-use, and residential...

  • Regional Sales Manager- Ontario, Canada

    6 months ago

    Ontario, Canada ORANGE EV LLC Full time

    **Regional Sales Manager** Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution. **Position Summary** The Regional Sales Manager will be responsible for driving sales within an assigned...

  • Director of Regional Laboratory Operations

    2 weeks ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    EORLA - Eastern Ontario Regional Laboratory Association seeks an experienced leader to fill the role of Chief Executive Officer.About EORLAAs a member-based, not-for-profit organization, we administer one of Canada's most comprehensive regional diagnostic laboratory services. With 18 hospital-based laboratories serving over 1 million patients, our goal is to...

  • Development Manager

    6 months ago

    Ottawa, Canada Regional Group Full time

    **Development Manager **About Us**: At Regional Group, we're not your typical real estate company - we're innovators, leaders, and trailblazers with over six decades of experience shaping the real estate landscape in the National Capital Region. Today, we boast a $5+ billion pipeline of commercial, mixed-use, and residential projects in various stages of...

  • Regional Laboratory Director

    2 weeks ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    About EORLAAs a not-for-profit organization, we administer one of Canada's most comprehensive regional diagnostic laboratory services.Vision and MissionOur vision is to be the leading provider of laboratory medicine, contributing to excellence in patient care. We strive to provide the best patient outcomes through modern laboratory medicine, innovation, and...

  • Regional Manager

    6 months ago

    Ottawa, Canada TÜV SÜD Full time

    Aufgaben OVERALL RESPONSIBILITIES: Oversee the operations for the Canada facilities, including Toronto (Gormley) and Ottawa (Kanata). Manage a team of highly proficient Sales Executives, while developing sales strategies, Conduct interactions for potential sales opportunities, identification of valid leads, follow-up and coordination with sales...

  • Regional Category Manager

    2 days ago

    Ottawa, Canada Thales Full time

    Location: Ottawa, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. **Position...

  • Regional Operations Manager

    2 months ago

    Ottawa, Canada Colonnade Management Inc. Full time

    If you’re a passionate go-getter with a keen interest in real estate, we want to hear from you! With a range of full-service real estate offerings including property management, development, investment and asset management, and leasing, Colonnade BridgePort has built a reputation of excellence in the real estate industry. We service a portfolio of state of...

  • Regional Laboratory Services Director

    2 weeks ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    About the OpportunityEastern Ontario Regional Laboratory Association Inc. (EORLA) is a dynamic and innovative organization seeking an experienced leader to serve as its Chief Executive Officer.We are looking for a visionary leader who can drive our mission of providing exceptional laboratory services to over 1.4 million residents in Eastern Ontario.Job...