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Senior National Operations Manager

1 month ago

Mississauga Ontario CW, Peel region, Canada COMPASS GROUP CANADA Full time
Senior National Operations Manager

Now, if you were to come on board as a Senior National Operations Manager, we’d ask you to do the following for us:

  • Increase profitability by developing forecasts, analyzing operation capabilities, and ensuring budget adherence.
  • Provide tools for success and set operational standards, goals, and expectations.
  • Build strong client relationships, conduct business plan reviews, and drive account retention.
  • Implement new business strategies in collaboration with Compass support functions.
  • Attract, develop, and retain associates; develop succession planning and provide a safe, supportive work environment.
  • Support the labour relations strategy process for unionized accounts, interacting with representatives and administering fair policy and procedures during negotiations.
  • Lead and support multi-unit management teams in attaining financial and operational goals.
  • Support/ lead new unit openings.

Think you have what it takes to be our National Director of Operations? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

  • Post-secondary degree or diploma required.
  • 10 years of senior leadership experience in multi-unit management.
  • Solid understanding of financials.
  • Experience managing multiple sites in complex environments (union and non-union).
  • Proven financial management skills within a comparable size business portfolio.
  • Strong mentor and leader with an ability to build client relationships at all levels.
  • Excellent decision-maker with strong communication skills (written and verbal).
  • Comfortable with a dual-reporting relationship (Food and Facilities Management).
  • Willingness to travel.
  • Proficient with MS Office including Word, Excel, and PowerPoint.
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