Production Support Analyst
4 weeks ago
L3 Application Support Analyst (Functional)
Montreal, QC
12 months contract-Hybrid 60%
Responsibilities:
Level 1 and 2 Support
- Active monitoring of production activities
- Perform remediation steps when required
- Interface with external IT communities to resolve incidents
- Work with development community for Level 3 incident escalations
- Log work and effort in support tracking application and work with team and management to reduce recurring issues
- Available for after-hours support activities, when necessary
Change and Request Management
- Responsible and accountable for changes to the production environment for NAR applications
- Work with development community for release prioritization
- Ensure that requests for change adhere to Group and Department Policies
- Available for after-hours and/or weekend change activities, when necessary
Reporting & Special Projects
- Participate in project elaboration phases to ensure application production team is aware of upcoming changes, and the team has required skills for supporting changes post-release
- Regular reporting to line manager for prioritization and escalation
- Conduct and participate in meetings with related communities
- Perform control result analysis and reporting and take up corrective actions as needed
- As required, take up project management responsibilities for special projects
Minimum Required Qualifications
- 5 or more years of professional experience as a Functional Support Analyst and/or similar role
- Experience in Banking / Financial sector with knowledge of financial products
- Backoffice Settlements Systems experience preferred.
Preferred Qualifications;
- Unix/Linux hands on experience with knowledge of day to day commands
- Knowledge/experience in SWIFT and messages types MT/MX
- Basic knowledge of finanical products(Bond, IRS, Swaps etc)
- Knowledge/experience in Oracle, CFT, Dynatrace
- Scripting and automation (Shell, Autosys, Ansible, Tower, Jenkins …_)
- Strong analytical and problem solving skills.
-
Total Rewards Analyst
3 weeks ago
Greater Montreal Metropolitan Area, CA Stella-Jones Full timeCompany OverviewStella-Jones is North America's leading producer of industrial pressure-treated wood products. Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber and industrial wood products across the continent. The Company’s common shares are listed on the Toronto...
-
Chemical Analyst
3 weeks ago
Greater Vancouver Metropolitan Area, CA Sixone Labs Full timeJob Title Chemical AnalystLocation Burnaby, British ColumbiaDuration Full time CompanySixone’s mission is to enable a world where blended plastics products can be circularly recycled back into existing supply chains instead of being sent to landfill. Sixone is a leading technology startup company developing advanced recycling...
-
Product Marketing Manager
4 weeks ago
Greater Ottawa Metropolitan Area, CA N-able Full timeIT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...
-
Application Production Support
4 weeks ago
Montreal, Quebec, G4F, CA Infotree Global Solutions Full timeJob title: Application Production Support KONDORDuration: 12 Months with possibility of extension Location: Montreal, QCJob Description: Mission And ObjectivesThe APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the ALMT area. Such tasks include change, user...
-
Analyste assurance qualité logiciels
3 weeks ago
Greater Montreal Metropolitan Area, CA ALFACONSEIL.CA Full timeEn tant qu’analyste assurance qualité SDET, tu es responsable de concevoir et d’effectuer des tests automatisés et manuels sur les services backends de différentes applications du secteur Livraison TI.Tu travailleras en étroite collaboration avec les différents intervenants afin de planifier, exécuter, automatiser et faire le suivi des tests des...
-
Application Production Support
3 weeks ago
Montreal, Quebec, G4F, CA eTeam Full timeTitle- Analyst IT Location- Montréal QC H3A 2A6Duration- 12 monthsPay Rate- $67.93Job DescriptionLevel 1 and 2 Support• Active monitoring of production activities• Perform remediation steps when required• Interface with external IT communities to resolve incidents• Work with development community for Level 3 incident escalations• Log work and...
-
Application Production Support Specialist
4 weeks ago
Montreal, Quebec, G4F, CA SPECTRAFORCE Full timeApplication Production Support SpecialistMontreal, QC (Hybrid – 3 days onsite per week)12 MonthsMission and Objectives:The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for Regulatory Controls IT. Such tasks include change, request, incident and problem management for the department....
-
Senior Regulatory Affairs Specialist
3 weeks ago
Greater Montreal Metropolitan Area, CA Beiersdorf Full timeSr. Analyst, Quality and Regulatory AffairsIt all started with a pharmacist and a dream 140 years ago. Today, Beiersdorf is a global company with iconic brands — Coppertone, Aquaphor, Eucerin, Elastoplast and NIVEA — focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200...
-
Enterprise Content Management
3 weeks ago
Greater Ottawa Metropolitan Area, CA LeverageTek Staffing Solutions Full timeLeverageTek is actively seeking an Enterprise Content Management (ECM) Developer for a 12-month contract with chance at extension with its Ottawa-based customer.Work LocationRemoteKey TasksCleansing the content/records/users in the existing ECM.Support and maintain the existing ECM (Documentum) environment.Developing a migration strategy in conjunction with...
-
Greater Montreal Metropolitan Area, CA Desjardins Full timeFaites partie de la plus grande équipe TI privée au Québec ! Relevez des défis à la hauteur de vos ambitions au sein d’une équipe de 7 000 personnes passionnées par les technologies de l'information (TI). Faites partie d’un secteur en pleine ébullition où les idées neuves sont encouragées dans une entreprise où le développement durable...
-
Architecte Solutions Web/Mobile-Contractuel
4 weeks ago
Greater Montreal Metropolitan Area, CA LGS, une société IBM Full timeLGS, c’est avoir une carrière dans un environnement où vous êtes apprécié à votre juste valeur. C’est aussi une culture d’entreprise axée sur la diversité et l’inclusion, où nous accueillions tant les talents locaux qu’internationaux.Vous serez impliqué dans des projets de grande envergure qui font progresser les entreprises et...
-
Operation Analyst
3 weeks ago
Montreal, Quebec, G4F, CA Infotree Global Solutions Full timeTitle – Operations Analyst (Application production support) Level 4Location – Montreal, QCDuration – 12 months Responsibilities: Level 1 and 2 SupportActive monitoring of production activitiesPerform remediation steps when requiredInterface with external IT communities to resolve incidentsWork with development community for Level 3 incident...
-
Analyste solutions TI
4 weeks ago
Greater Montreal Metropolitan Area, CA Héma-Québec Full timeTa contribution à la mission Tu es une personne créative, aime proposer de nouvelles idées et n’hésite pas à remettre en question le statu quo? Nous recherchons une personne comme toi pour intégrer notre équipe de solutions TI. En rejoignant Héma-Québec, tu contribueras à la mission de fournir des produits sanguins et autres produits biologiques...
-
Spécialiste des affaires réglementaires
4 weeks ago
Greater Montreal Metropolitan Area, CA Beiersdorf Full timeAnalyste sénior, Qualité et affaires réglementairesTout a commencé avec un pharmacien et un rêve il y a 140 ans. Aujourd'hui, Beiersdorf est une entreprise mondiale avec des marques emblématiques - Coppertone, Aquaphor, Eucerin, Elastoplast et NIVEA - dont l'objectif est de fournir des solutions de soins de la peau et du soleil innovantes,...
-
Greater Montreal Metropolitan Area, CA Groupe PARIMA Full timeSpécialiste Validation de Nettoyage et ProcédésLe Spécialiste Validation de Nettoyage et Procédés est responsable des activités reliées à la validation du nettoyage des équipements et des procédés de fabrication et conditionnement de la société.Responsabilités:Effectuer toutes les tâches (non-analytique) reliées aux activités de validation...
-
Forecast Planning and Allocation Manager
3 weeks ago
Greater Montreal Metropolitan Area, CA SEG Products Full timeWe are a consumer-packaged goods company located in the heart of downtown Montreal, specializing in manufacturing, developing, designing, and marketing consumer products under license for a major American national brand. Our mission is to provide high-quality products that meet market demand through effective planning and innovation.Position Summary: We are...
-
Product Application Specialist
4 weeks ago
Montreal, Quebec, G4F, CA KYYBA Inc Full timeResponsibilities: Level 1 and 2 SupportActive monitoring of production activitiesPerform remediation steps when requiredInterface with external IT communities to resolve incidentsWork with development community for Level 3 incident escalationsLog work and effort in support tracking application and work with team and management to reduce recurring...
-
In-house Senior Paralegal
4 weeks ago
Greater Montreal Metropolitan Area, CA Moroccanoil Full timeAbout the Company:Inspired by the Mediterranean, Moroccanoil comes to life through our iconic turquoise packaging and signature fragrance, for an exotic experience that transports the senses. Our original Moroccanoil Treatment pioneered oil-infused haircare and sparked global interest in argan oil. At the heart of our brand is the stylist community that...
-
Maintenance and Facilities Manager
4 weeks ago
Greater Regina Metropolitan Area, CA WORKFORCE - Staffing Solutions Full timeOverviewWe are seeking an experienced Maintenance Manager for a highly successful food industry company.The Maintenance Manager will oversee multiple trades, ensuring maintenance operations are executed safely, efficiently, and in support of fast-paced, highly automated production. They will be responsible for allocating resources and personnel...
-
Analyst
4 weeks ago
Montreal, Quebec, G4F, CA National Bank Full timeA career as a Credit Insurance Analyst in the Claims team at National Bank Insurance involves managing a varied portfolio of claims, including credit insurance and Credit Card Payment insurance claims. With your thoroughness, organizational skills, experience in claims and customer service, you positively impact the experience of clients going through...