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ServiceNow Consultant
2 months ago
Candidate must be open to providing 2-3 days a week onsite support to client when required
- 3-5 years of experience as a business analyst, management of requirements and delivery of projects with ServiceNow.
- Experience with ServiceNow design and architecture
- Experience in implementing ServiceNow projects
- Experience with ServiceNow Integrated Risk Management and Security Operations modules
- Impeccable attention to detail, superior communication skills, both written and verbal, including the ability to communicate with client stakeholders, work closely in a collaborative team environment, and lead teams and project deliverables is mandatory
- Demonstrated ability to develop workshop presentations and process documentation (advanced Microsoft Visio, PowerPoint, Word skills)
- Knowledge of the ServiceNow or ITIL platform is a requirement
- Experience working in a client facing role with both technical and functional stakeholders with strong relationship management skills and a passion for client satisfaction and delivery excellence
- ServiceNow Certified System Administrator or Certified Implementation Specialist, or other advanced certifications are considered an asset