E-Commerce Sales Coordinator

5 days ago

Montreal Quebec GF, CA MAAX BATH Full time

Job summary

Reporting to the National Sales Director, the E-Commerce Sales Coordinator is responsible for developing, communicating and maintaining the information of the Online website of Canadian retailers.

Primary responsibilities

  • Manage interface with Retailer by uploading templates and helping with website requirement.
  • Develop, implement and measure the success of Marketplace strategies as they pertain to the overall goals and objectives of the business.
  • Publish products across various online Canadian retailer websites and e-commerce websites.
  • Maintain websites information – ensure product submissions and product page listings are accurate, up to date and meet ongoing specifications
  • Maintain data accuracy and quality control
  • Identify, track and resolve technical tasks on the project
  • Execute data validation scripts
  • Maintain task documentation
  • Serve as the subject matter expert for tools utilized by our clients’ marketplaces.
  • Manage relationships to achieve pre-determined Marketplace goals.
  • Build up retention, community and maximizing customer value.
  • Build and optimize high-performing product listings through enhanced/A+ content, company promotions, on site advertising and other effective vehicles.
  • Monitor, analyze and form conclusions based on key performance indicators and take appropriate action when course correction is required.
  • Review and approve account financials including the identification and resolution of discrepancies.
  • Develop and implement processes and procedures that effectively manage Marketplace operations.
  • Work closely with customer service to mitigate any customer issues that may arise in the fulfillment of Marketplace demand.
  • Manage and scale continually growing monthly budgets.
  • Track and optimize performance, with a focus on scale and testing across the audience, channel, and messaging variables.
  • Have a strong POV on Paid search opportunities and make data-driven recommendations on new approaches, ad campaigns, or technical enhancements.
  • Partner with creative to ideate and launch new ads that stay within our brand guidelines but will drive engagement and purchases.
  • Develop strategies on copy and landing pages to increase conversion.
  • Partner closely with cross-functional teams to execute full-funnel campaigns in support of awareness, consideration, conversion, and pipeline.
  • Recommend and execute strategies for keyword opportunities, campaign structuring and targeting.

The Ideal Candidate:

  • Entrepreneurial by nature
  • Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities.
  • Strong analytical skills to guide business strategy decisions.
  • 1-3 years of E-commerce experience
  • Demonstrated understanding of web technologies, browsers, analytics, reporting, content management systems and processes
  • Strong project management skills
  • Bachelor’s degree or equivalent experience
  • Bilingual (French & Advanced English since you’ll be working with customer located outside of Quebec)

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