Current jobs related to Customer Service Representative - Edmonton - MTE Logistix Edmonton Inc.


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSupervise...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSupervise...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring seamless order processing.Key ResponsibilitiesCustomer Service:...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring seamless order processing.Key ResponsibilitiesCustomer Service:...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk team, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk team, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Answer customer inquiries and provide information on our services...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Answer customer inquiries and provide information on our services...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...


  • Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesCustomer Service:...

Customer Service Representative

4 months ago


Edmonton, Canada MTE Logistix Edmonton Inc. Full time €20 - €21
MTE Logistix Group of Companies is looking for a highly motivated Customer Services Representative (CSR) to join our team. Reporting to the Customer Service Manager, this exciting opportunity is responsible to perform administrative and specific order functions, ensuring daily success with transactions in a timely and accurate manner. Through effectively and efficiently managing priorities, the CSR is a key contributor to the achievement of the department's operational deliverables.

About Us:

Our Vision is to create value and success for our clients as their preferred 3PL warehousing, distribution, and order fulfillment solutions provider within Western Canada's marketplace. We are growing, live our Core Values, and are invested in providing a safe working environment and providing our people with work-life balance, training, development, and growth in the business.

Location: M9 Warehouse - 11010 - 178th Street, Edmonton AB, T5S 1R7

Schedule: 8:00 AM - 4:30 PM, Monday through Friday.

Wage: $20.00 - $21.00 per hour depending on experience.

About You

Your Customer Service knowledge, skills, and experience is second to none. Your exceptional communication and problem-solving skills make the impossible possible and as a team player, you are focused, innovative, and collaborative at reaching the objective. If you are organized, an attention-to-detail master, and a time-management champion who excels at rolling up your sleeves in a fast-paced changing environment where interruptions are frequent and routine, keep reading because we want to hear from you

Responsibilities
Maintain client and develop relationships in a positive manner relaying all client-specific information on volumes, trends, extended service opportunities, growing needs, and changes, to management attention.
Manage client accounts for inventory accuracy, stock location, and lot or date-code control; investigate, resolve, and report any damages or shortages, obtaining resolution from management.
Review all orders received back from the warehouse and confirm all orders as shipped, ensuring all accessorial charges are captured.
Proactively communicate any service issues or delays to customers, offering solutions and suggestions.
Communicate and coordinate with CSM and warehouse supervisors on rush orders and the arrival of products.
Produce reports, summaries, and overviews of records to CSM.

What you need to Succeed

Must-Have
Minimum of 1-2 years Customer Service Representative experience.
Proficiency in the Microsoft Office suite of tools (Word, Excel) and other databases and spreadsheet applications.
High levels of accuracy with regards to typing, data entry and transfer, and order entry.
Focused attention when working with file management to keep accurate, up-to-date, and organized files.
Experience in inventory management, stock location control, loss prevention, and damage procedures.

Nice to Have
Office Administration experience, 3PL experience

What's in it for you?

Our leadership team values your voice and input and is committed to your growth and success. We are committed to being our best and hiring the best
We offer a competitive salary based on experience.
Pension plan
Paid vacation
Comprehensive benefits package
Learning and development
Employee Assistance Program (EAP)
Social events, free parking, and more

We thank all applicants for their interest however only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $20.00-$21.00 per hour

Expected hours: 40 per week

Benefits:
Casual dress
Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Tuition reimbursement
Vision care
Schedule:
8 hour shift
Day shift
Monday to Friday

Application question(s):
Are you legally entitled to work in Canada?
Do you have reliable transportation to get to work?

Experience:
Customer Service Representative (CSR): 2 years (required)
Data entry: 2 years (required)
Administrative: 2 years (required)

Language:
Fluent English (required)

Work Location: In person