Customer Service Agent
2 weeks ago
Customer Service Agent (Ocean Import/Export)Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.Fuze Logistics Services is seeking a Customer Service Agent to join our team in Montreal. The successful candidate will contribute to and be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing teamJob Summary:Offer consistently excellent customer service by effectively coordinating customer and carrier requirements, answering all questions and freight forwarding needs by phone or email, and resolving all customer, carrier and loading facility issues in a timely basis;Submit bill of lading instructions to carriers in addition to preparing, processing, verifying for accuracy and dispatching all appropriate export documents;Issue and/or approve invoices for customers and carriers;Update the client proactively with the delivery;Negotiate rates by offering strategic logistics solutions, become a key aspect of customer operations;Anticipate, address and resolve any issues with delayed or damaged shipment;Update and maintain customer information in the database.Qualifications:1-2 years experience in Ocean Import and Export;Quick, proactive, reliable, accountable and tech savvy;Excellent communication skills in English, French would be an asset;Dynamic, good communication and customer service orientedGood learning, superior organizational and time management skills.A Few Great Reasons to work at Fuze Logistics:Competitive salary, as well as other perks and benefits.A Healthy work-life balance.Opportunities for Career GrowthIf you are a dynamic person, with interpersonal skills to interact with multiple areas, drive results and deliver, you are the person for this role Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in the recruitment, selection, and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially. Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in the recruitment, selection, and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.
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Customer Service Agent
2 weeks ago
Montréal, QC, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
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Customer Service Agent
2 weeks ago
Baie-d'urfe, QC HX A, Canada Rolf C. Hagen Full time $45,000 - $60,000 per yearCustomer Service Agent - Montreal, West Island - HYBRID:Are you passionate about Pets?Join the world's largest privately-owned pet product company as our newest Customer Service Agent. Get to know our products inside and out while assisting our loyal customers with any challenges they may face, via email and phone calls. Join a team of empathetic,...
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Web Customer Service Agent
1 week ago
Lévis, QC, Canada Transit Full time**WEB CUSTOMER SERVICE AGENT**: We're looking for an ace, a star, a customer service ninja to become our expert in online customer experience! Ready to take on the challenge and make Transit shine with your top-notch service? **CONDITIONS** - Schedule: 35 hours/week, Monday to Friday, 8AM to 4PM (open to discussion) - Work Model: Hybrid (Up to 4 days...
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Customer Service Agent
3 weeks ago
Montréal, QC, Canada Fuze Logistics Services Inc Full timeCustomer Service Agent (Ocean Import/Export) Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. Fuze Logistics Services is seeking a Customer Service Agent to join our team in...
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Customer Service Agent
3 weeks ago
Montréal, QC, Canada Fuze Logistics Services Inc Full timeCustomer Service Agent (Ocean Import/Export) Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. Fuze Logistics Services is seeking a Customer Service Agent to join our team in...
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Passenger Service Agent
2 weeks ago
Chambord, QC, Canada Air Creebec inc. Full timeYOUR ROLE As Passenger Services Agent, you are the first contact with our customers. You will, among other things, issue tickets, prepare boarding passes, check luggage and work at boarding gates. You will provide customer services related to various enquiries regarding rates, look for lost luggage, help passengers requiring assistance, order meals and all...
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Customer Service Agent, Financing
2 weeks ago
Montréal, QC, Canada National Bank Full timeYoutube Video As a Customer Service Agent for our call centres, you'll support our clients with their financing needs including personal loans, lines of credit and mortgages. You'll have a positive impact on clients with your listening and advisory skills. Your job Take calls from clients Answer questions related to financing products (personal loans,...
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Collection Customer Service Agent
2 weeks ago
Montréal, QC, Canada National Bank of Canada Full timeYoutube Video As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy. **Your compensation** The salary starts at $23.50/hour with two salary...
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Office Agent Ii
1 week ago
Quebec City, Canada Beneva Full timeJob Posting Title: Office Agent II - Customer Service Status: Temporary (Fixed Term) **Job Description**: Comme agent de bureau - centre de perception, vous assurez le service à la clientèle, conformément à la politique Orientation client de l’entreprise, relativement aux primes perçues pour les produits détenus dans les différentes lignes...
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Support Service Agent
2 weeks ago
Montréal, QC, Canada ACP Marketing Canada Inc. Full timeACP Marketing is an international company that specializes in the distribution of rail and coach products such as BritRail, National Express (UK Coach), Swiss Rail, Japan Rail, etc. We distribute these products through various sales channels such as web-based systems (ACPRail), proprietary sales systems for wholesalers (RailNet) and GDS networks for travel...
