Customer Service Agent
3 weeks ago
Customer Service Agent (Ocean Import/Export) Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. Fuze Logistics Services is seeking a Customer Service Agent to join our team in Montreal. The successful candidate will contribute to and be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing team Job Summary: Offer consistently excellent customer service by effectively coordinating customer and carrier requirements, answering all questions and freight forwarding needs by phone or email, and resolving all customer, carrier and loading facility issues in a timely basis; Submit bill of lading instructions to carriers in addition to preparing, processing, verifying for accuracy and dispatching all appropriate export documents; Issue and/or approve invoices for customers and carriers; Update the client proactively with the delivery; Negotiate rates by offering strategic logistics solutions, become a key aspect of customer operations; Anticipate, address and resolve any issues with delayed or damaged shipment; Update and maintain customer information in the database. Qualifications: 1-2 years experience in Ocean Import and Export; Quick, proactive, reliable, accountable and tech savvy; Excellent communication skills in English, French would be an asset; Dynamic, good communication and customer service oriented Good learning, superior organizational and time management skills. A Few Great Reasons to work at Fuze Logistics: Competitive salary, as well as other perks and benefits. A Healthy work-life balance. Opportunities for Career Growth If you are a dynamic person, with interpersonal skills to interact with multiple areas, drive results and deliver, you are the person for this role Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in the recruitment, selection, and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially. Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in the recruitment, selection, and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.
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Customer Service Agent
2 weeks ago
Montréal, QC, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
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Customer Service Agent
2 weeks ago
Montréal, Canada Boutique 1861 Full timeCompany Description Founded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal (close to public transportation!), an online store and more than 80 passionate...
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Customer Service Agent, Financing
3 weeks ago
Montréal, QC, Canada National Bank Full timeYoutube Video As a Customer Service Agent for our call centres, you'll support our clients with their financing needs including personal loans, lines of credit and mortgages. You'll have a positive impact on clients with your listening and advisory skills. Your job Take calls from clients Answer questions related to financing products (personal loans,...
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Customer Service Agent
2 weeks ago
Montréal, Canada Vision Group Canada Full timeSee if you are our next: **_ BILINGUAL _**CUSTOMER SERVICE AGENT** Eye Health MD (a partner of LASIK MD) is a specialty eye clinic offering advanced eye care services and cutting edge technology. It is a leader in its industry, providing world-class eye care and treatment. Our advanced eye care clinics provide specialized services to patients with serious...
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Customer Service Agent
3 days ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
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Customer Service Agent
1 week ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
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Collection Customer Service Agent
2 weeks ago
Montréal, QC, Canada National Bank of Canada Full timeYoutube Video As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy. **Your compensation** The salary starts at $23.50/hour with two salary...
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Customer Service Agent
5 days ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
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Customer Service Agent
2 weeks ago
Montréal, Canada Vast auto Distribution Full timeWhy join the Vast Auto Distribution team? Vast-Auto Distribution, a subsidiary of O’Reilly Automotive Inc., is a leader in the distribution and marketing of automotive parts for auto parts stores in Eastern Canada. It offers its customers a complete business solution, including a wide range of quality parts, innovative marketing programs, training, and...
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Customer Service Agent
1 week ago
Montréal, Canada Cendrex Full timeAre you someone who prides themselves on their communication skillsand enjoys helping others? Look no further! Cendrex is a reputable North American company specializing in access panels and mailboxes and has been experiencing significant growth in recent years. Consequently, we're seeking a Customer Service Agent to join our team. In this role, you'll...
