Application Support

2 weeks ago


Ottawa, Ontario, Canada S.i. Systems Full time

Job Title:
Intermediate Oracle ERP Support Specialist (Fusion)

Our public sector client is seeking an Intermediate Oracle ERP Support Specialist (Fusion) with experience in Financial Management and Project Management modules.

4 years of experience working in Oracle ERP Financial Management and Project Management modules
# Oracle application module experience including GL, CoA, Budgetary Control, AP, AR, Expense management, Cash Management, Grants, Projects/PPM (project cost accounting/financial management), Fixed Assets, OTBI, Workflows, Scheduled processes
# Oracle Fusion Enterprise Performance Management (EPM) application
# Municipal government experience with Oracle
# Troubleshooting Oracle application issues and managing Oracle Support Requests

Oracle training certifications
# Financial management and accounting training

The County recently completed a business transformation and ERP implementation project, which Oracle Fusion Cloud Applications for Enterprise Resource Planning (ERP) and Enterprise Performance Management (EPM) was deployed.

As part of this deployment, the Business Support Services (BSS) branch has been formed to provide application and business advisory support to Application Owners.

The County has been working through stabilization of the application, which includes both the resolution of configuration defects, system issues, as well as the continued learning of Oracle functionality, usage, and modification of business processes/procedures to properly conform to system design.

Although most critical and high severity defects have already been resolved, the County has an ambitious work plan for implementation foundational elements for effective ERP administration, such as updating process and system configuration documents, refinement of application administration processes, and implementation of a variety of improvement opportunities.

Ensure the stability of financial business operations by providing Oracle ERP system support when issues arise
# Enable the Business Excellence branch to achieve its work plan objectives for the year by providing support with system issues and work plan objectives
# Support the County in developing a more thorough and complete understanding of some of the more complex or interconnected topics in the operational use of Oracle ERP application modules

#

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