Exam Application Coordinator

6 days ago


Ottawa, Ontario, Canada Medical Council of Canada Full time

Hybrid role


The Exam Application Coordinator plays a critical role in ensuring exam day readiness of the multiple systems and that they are configured correctly to ensure that data extracted from the system post-exam meets the needs of the consumers of the data.

They provide technical support regarding exam/assessment preparation, delivery, administration, and post exam/assessment activities. In addition, this role supports the testing and troubleshooting of systems issues.

What you'll do:

  • Administers user access including permission levels to the Practice Test Portal, Progress Test Portal, and Item/Form Review systems.
  • Completes and validates the Test Requirements Document (TRD) with the Exam Operations and Administration Team. Consults with Assessments Team, as required.
  • Conducts QA/testing for session setup. Runs mock tests. Ensures data systems and outputs are configured properly and sends to Assessments Content Development Team.
  • Supports the Analyst to schedule periodic system maintenance.
  • Raises new functionality requirements and/or enhancements to the Analyst/Team Leader.
  • Works with the Exam Application Analyst to modify protocols for testing exam systems.
  • Supports system testing after vendor maintenance/enhancements.
  • Participates in User Acceptance Testing (UAT).
  • Oversight of endtoend system workflows (e.g., scanning and receipt of exam data) and escalates to Team Lead/Program Manager as required.
  • Loads exam data files into Teleform software.

What you need to succeed:

Experience:

  • Experience in performing User Acceptance Testing and documenting results
  • Experience importing/exporting data in systems (data manipulation)

Technical Skills:

  • Experience in executing test plans, test strategies, test cases/scripts
  • Proficiency in the use of new technologies, early adopter and keen to learn
  • Demonstrated proficiency working with Microsoft Office (Outlook, Word, Excel, PowerPoint)

Competencies:

  • Demonstrated written and verbal communication experience, working with clients
  • Must demonstrate strong critical thinking and analytical reasoning skills
  • Ability to work on multiple priorities effectively
  • Ability to prioritize conflicting demands
  • Ability to execute assigned project tasks within established schedule
  • Ability to work both independently as well as in team settings within a fastpaced, multifaceted environment

Education:

  • Postsecondary education in Business, Administration, I.T or other relevant fields

Language:

  • Excellent oral and written communication skills in English; bilingualism in French is considered an asset

The perks:

  • A defined benefit pension plan
  • A complete benefit package your first day on the job
  • Three weeks' vacation right off the bat
  • A company paid holiday closure in December our gift to you
  • A 35hour work week
  • Compressed and telework programs
  • Free onsite parking any day, any time
  • Free virtual Mobility and Strength & Conditioning classes

Visit our Careers
page to learn more about the many reasons you can thrive at the MCC.

The MCC is an equal opportunity employer, committed to diversity and inclusion in the workplace at all levels of its organization.

Accommodations can be provided at all stages of the hiring process; we ask applicants to make their needs known in advance.
**Please note that only those invited for an interview will be contacted.

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