![Soni Auto Market Ltd](https://media.trabajo.org/img/noimg.jpg)
Web Chat Customer Support
2 weeks ago
We are seeking a dynamic and enthusiastic Web Chat Customer Support professional to join our team.
As a Web Chat Customer Support representative, you will play a crucial role in assisting customers through online communication channels, providing exceptional service and assistance to address their inquiries, concerns, and requests.
Responsibilities:
- Engage with customers through web chat to promptly address their questions and concerns.
- Provide accurate and detailed information about our products, services, and promotions.
- Assist customers with order processing, vehicle inquiries, and servicerelated issues.
- Troubleshoot technical problems and guide customers through online processes.
- Escalate complex issues to the appropriate departments for resolution.
- Maintain a friendly and professional tone in all customer interactions.
- Document customer interactions and resolutions accurately in the CRM system.
Requirements:
- Previous experience in customer service, preferably in an online chat support role.
- Strong written communication skills and typing speed.
- Ability to multitask and handle multiple chat conversations simultaneously.
- Familiarity with automotive products and services is a plus.
- Proficiency in using CRM software and online communication tools.
- Positive attitude, strong problemsolving skills, and a customerfocused approach.
Benefits:
- Competitive salary and performancebased incentives.
- Opportunities for career growth and advancement.
- Collaborative and supportive work environment.
- Comprehensive training program to ensure your success.
- Employee discounts on our products and services.
Job Type:
Part-time
Part-time hours: 30 per week
Pay:
$19.70 per hour
Expected hours: 30 per week
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Scarborough, ON M1H 2Z1: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location:
In person
-
Customer Support Specialist
2 weeks ago
Scarborough Village, Ontario, Canada Uber Full timeAbout the RoleThe Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, Uber Greenlight locations help new drivers get on the road for the first time, build engagement with the platform over time, and serve as a logistics hub...
-
Customer Support Expert
2 weeks ago
Scarborough Village, Ontario, Canada Uber Full timeAbout the RoleWe're looking to grow our frontline team in Scarborough. The Greenlight Hub is staffed with Uber Experts who have in-person and virtual interactions with customers who drive and deliver on the Uber platform. Our team uses a combination of sales, customer service, and problem solving to help "Earners" get more value out of their time using Uber....
-
Customer Service Assistant
2 weeks ago
Scarborough Village, Ontario, Canada Centennial College Full timeJob Number: JJob Title:Job Type: Permanent PT Support (Regular) Bargaining Unit:PT SupportSchool/Department: Finance & Business Development Campus/Location:Progress Campus/HybridPay Range:- $ $28.90/Hour Hours/Week: 24 hours Shift Schedule:Rotational- flexible schedule can include day, evening and/or weekend work Date Posted:April 11, 2023Closing Date: April...
-
Clerical/customer Support
2 weeks ago
Scarborough Village, Ontario, Canada Northern Technology Inc Full timeNorthern Technology is a mid-sized manufacturing company located in North/East Scarborough. We are currently looking for someone to fill the role of Clerical/Customer Support in assisting 3 departments with daily tasks.Word.Excel.Creating USMCA.Completing CTPAT.Preparing UPS shipments.Arranging Trucking.Preparation of Employee timecards.Preparation of...
-
Administrative Support
2 weeks ago
Scarborough Village, Ontario, Canada Elections Ontario Full timeAdministrative Support (Register Division)For accessibility assistance with this document please telephone Elections Ontario at or Fax at You can TTY at Position Status: PermanentPosting Status: OpenLocation: 40 Ridgetop Road, Toronto, Ontario M1P 2J7 (Birchmount and Ellesmere)Starting Salary: $45,753 per yearHours of Work: 36.25 per weekPosting Date:...
-
User Support Technician
2 weeks ago
Scarborough Village, Ontario, Canada RHC Ltd. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 years- or equivalent experienceTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and...
-
Customer Support Expert Data
2 weeks ago
Scarborough Village, Ontario, Canada NUCAP Brakes Full timeThe company's products, such as its patented NRS Safe mechanical lock retention system, are used in cars, buses, trucks and motorcycles. The company has operations in Canada and USA serving customers in over 50 countries. The Company's products range from Brakes, Kinesiology Tape, and EZBlock walls. NRS Brakes is apart of the Nucap Industries Inc. umbrella...
-
Customer Support Manager
2 weeks ago
Scarborough Village, Ontario, Canada the Ladders Full timeWho we areUniveris has been successfully building and modernizing wealth management software for over 30 years. We are the go-to solution for many financial services firms (e.g., mutual fund dealers, securities dealers, wealth management firms and insurance companies) that want to stay competitive i
-
Technical Support Analyst
2 weeks ago
Scarborough Village, Ontario, Canada Randstad Canada Full timeAre you a Technical Support Analyst looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Technical Support AnalystStart: ASAPEstimated length: 24 monthsLocation: ScarboroughOnsite roleActively seeking for candidates with below requirements.Advantages You will...
-
Operations Supervisor
2 weeks ago
Scarborough Village, Ontario, Canada David's Bridal Full timeAt David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that's a perfect fit. We're looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience.Join a company that...
-
Network Support Analyst
2 weeks ago
Scarborough Village, Ontario, Canada RPASS INC Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 2 years to less than 3 years Computer engineering technology/technician, generalTasks: Evaluate and install computer hardware, networking software and operating system software Operate master consoles to monitor the performance of computer...
-
Professor, Mobile Applications Development
2 weeks ago
Scarborough Village, Ontario, Canada Centennial College Full timeJob Number: J Job Title:Professor, Mobile Applications Development (Part-time, Contract)Job Type: Temp PT, Academic Bargaining Unit:Non-bargainingSchool/Department: Academic Campus: Progress Campus Location: Greater Toronto Area Hours/Week:Approx4-16 hrs/week- Shift Schedule: TBD Date Posted:April 17, 2024Closing Date: May 1, 2024Salary: As per College...
-
Scheduling Coordinator
2 weeks ago
Scarborough Village, Ontario, Canada Resolve Support Services Full timeResponsibilities: Coordinate and schedule appointments for clients Manage and maintain the shift calendar Answer phone calls and respond to inquiries in a professional and timely manner Provide excellent customer service over the phone Assist with administrative tasks such as filing, data entry, and document preparation Collaborate with team members to...
-
Scarborough Village, Ontario, Canada London Stock Exchange Full timeAlphaDesk is LSEG's Order and Portfolio Management Software, which develops and supports the software for hedge funds and asset managers globally. We are a diverse team with good technical skills, and the quality of our software and client services is at the core of our business.The Client Services
-
Network Support Technician
2 weeks ago
Scarborough Village, Ontario, Canada Ms Falcon Tooling Inc Full timeEducation: College/CEGEP Experience: 1 year to less than 2 yearsWork setting: ManufactureTasks: Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment Evaluate and install computer hardware, networking software and operating system software...
-
Customer Experience Manager
2 weeks ago
Scarborough Village, Ontario, Canada JAN-PRO Central Ontario Full timeJob SummaryJob Title: Customer Experience ManagerReports too: Colin BatesJob Type: Full-timeRate of Pay: Base Pay $60 - $65k per yearStart Date:ASAPLocation:Scarborough at 1050 McNicoll Avenue. This position requires the Customer Experience Manager to be on site Monday - Friday. Start time may be flexible i.e. 8am - 4pm / - 5pm etc.ABOUT JAN-PRO:Jan-Pro is...
-
Customer Service Representative
2 weeks ago
Scarborough Village, Ontario, Canada Atlantic Packaging Products Ltd Full timeAtlantic Packaging is seeking a customer service representative for the supply chain division located in Scarborough.The Atlantic Packaging Supply Chain Management Group is actively looking for a seasoned Business to Business (B2B) Customer Service Representative to join their dynamic and growing organization. Reporting into the Operations Manager this role...
-
Customer Service Coordinator
2 weeks ago
Scarborough Village, Ontario, Canada Atlantic Packaging Products Full timeOur Pre-print facility at 80 Progress Ave in Scarborough is currently seeking a vibrant Customer Service Coordinator to join their growing teamThe primary function for the Customer Service Coordinator is to act as the primary point of contact for post-sales support, servicing a diverse group of clients.Responsibilities: Provide exceptional customer service...
-
Manager, Customer Experience
2 weeks ago
Scarborough Village, Ontario, Canada TD Bank Full timeTD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.Department OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...
-
Bilingual Customer Service Representative
2 weeks ago
Scarborough Village, Ontario, Canada Yamaha Canada Music Full timeOUR COMPANY: Yamaha Canada Music Ltd. (YC) is the leading brand in music performance, music education, and development of the musical products market in Canada. Established in 1969, YC has established our presence and market share with high quality products in conjunction with our high-quality people and programs that have earned us the status as a trusted...