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Customer Support Expert Data
3 months ago
The company's products, such as its patented NRS Safe mechanical lock retention system, are used in cars, buses, trucks and motorcycles.
The company has operations in Canada and USA serving customers in over 50 countries. The Company's products range from Brakes, Kinesiology Tape, and EZBlock walls. NRS Brakes is apart of the Nucap Industries Inc. umbrella focusing on automotive aftermarket brake pads.
Work with a company who values and recognizes their employees for their contribution to our business performance, their individual achievements, teamwork and commitment to high performance at all levels.
Pension Plan with matching contributions from the company
The manager will be responsible for maintaining automotive aftermarket online catalog system, conducting competitive research and analysis, suggest recommended strategies and implement strategies.
Manages internal Automotive Catalog System and aftermarket parts database for online catalog exchange standard systems.Ensure accuracy and precision inputting ACES & PIES data and data submissions for all brake products.
Conduct market research to identify strategies, opportunities and recommend product lines and strategies based on competitor data, hole reports vs.
the population in the vehicles in operation and registration data.Source data conversions, manipulation, expansion, columnarized, normalization of required flat data files from Motor OE, VIO, Polk and Experian.
Based on data retrieved, manipulate data to interchange and connect it to our part numbersImplementation and training of cross-functional product team members on PIM system use, parts and application data dictionaries maintenance, data overlaps and aces non-compliance data clean-up, Aces and Napa vehicle maintenance, product launch synch with applications, OE carry-overs and holes coverage research, etc.
Maintain information on automotive parts such as applications, interchanges, bill of materials and part images which produces the comprehensive part catalogs.
Preparing import files, mapping imported data to industry standards.Track requisite data to conform to Key Performance Indicators for continual improvement.
Conduct reporting on KPIs and present findings to the executive team.
At least 3 years experience in catalog management, product development, launch and implementation in the Automotive Aftermarket industry.
Project leading/management skills, and working in a cross-cultural, cross-functional environment
Microsoft Office applications (Excel, Access, Word, PowerPoint, Outlook)
Experience in the braking industry is an asset.