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Associate/Manager, Investment Operations Private Investment Business Operations

3 months ago


Toronto, Ontario, Canada CPP Investments Full time

Company Description

Make an impact at a global and dynamic investment organization

When you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in excess of $500 billion, CPP Investments is a professional investment management organization that globally invests the funds of the Canada Pension Plan (CPP) to help ensure long-term sustainability. The CPP Fund is projected to reach $3 trillion by 2050. CPP Investments invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and is headquartered in Toronto with offices in Hong Kong, London, Luxembourg, Mumbai, New York City, San Francisco, São Paulo and Sydney.

CPP Investments attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

Diverse and inspiring colleagues and approachable leaders Stimulating work in a fast-paced, intellectually challenging environment Accelerated exposure and responsibility Global career development opportunities Being motivated every day by CPP Investments' important social purpose and unshakable principles A flexible/hybrid work environment combining in office collaboration and remote working A deeply rooted culture of Integrity, Partnership and High Performance

If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity for you to invest your career at CPP Investments.

Job Description

Reporting to the Director PI Business Operations, the Associate/Manager will be responsible for configuring, supporting, and evolving end-to-end solutions that enable Finance and Operations departments. You will partner with business and technology departments to deliver on strategic priorities and business outcomes using agile methodologies.

Major accountabilities:

Manage Private Investments initiatives by identifying opportunities for improvement, implement solutions, automate, and innovate. Facilitate requirements gathering sessions. Document and validate expectations with subject matter experts and drive the creation of strong system specifications that enable the development and/or acquisition of appropriate systems to meet business requirements. Support the delivery on enterprise-wide initiatives by leading and participating in testing activities to ensure that the deliverables meet business requirements. Collaborate with business & technology stakeholders to understand priorities, product roadmap, existing system and integration environments, and new business requirements to drive progress towards established objectives. Liaise with engineers, solution architects and business subject matter experts to brainstorm, develop and document innovative solutions alternatives. Evaluate alternatives relative to business requirements and provide advice that is rooted in deep subject matter expertise. Participate in process design meetings and translate outcomes into process documentation. Conduct process walkthroughs and validation with business subject matter experts. Document key risks, mitigating controls, performance measures, cost drivers and business continuity plans for processes.

Role-specific accountabilities:

Provide on-going operational and system support to Investment Operations Private Investments subledgers (Yardi, Investran) and Accounting and Performance Book of Record (SimCorp Dimension). Engage in production issue resolution, root cause analysis and implementation of controls to prevent reoccurrence. Provide post-implementation support to measure and ensure business benefits were realized. Assist in managing our product backlog and roadmap, prioritization of work, resource allocation on initiatives. Serve as a liaison between multiple stakeholders, both internal and external to communicate solutions in appropriate medium to meet end users' needs. Anticipate business or project issues and risks, make recommendations to mitigate, recognize the need for flexibility and diverse solutions while coping with complex situations through deliberate analysis and planning. Escalate key decision challenge to management.

Qualifications

Specialized business and domain knowledge:

Deep knowledge of internal subledger systems Strong analytical skills with ability to conduct complex data analysis. Demonstrate understanding of issues relevant to the broad organization and business strategic goals. Experience in financial services industry with knowledge various asset classes and investment lifecycle.

Qualifications:

Undergraduate or equivalent work experience. 8+ years' experience in a related role(s) within the investment industry A professional designation such as CPA and/or CFA would be an asset Investran, Yardi, SimCorp Dimension experience or equivalent ledger systems SQL experience is an asset Tableau or equivalent BI development experience is an asset Working experience in Microsoft Power Platform tools (PowerAutomate) is an asset Proven ability to liaise with business subject matters in gathering of business requirements, including direct experience with Investment Operations, Fund Performance, and Investment Accounting. High attention to detail, solid understanding of project life cycle, and the capability to apply best practices knowledge to unique and dynamic situations. Ability in capturing business and data integration requirements Experience with Agile Scrum/Kanban processes, and work management tools: JIRA, Confluence Ability to adjust communication style to present technical and non-technical information to a wide variety of stakeholders. Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. Collaborative team player with a willingness to "get it done together" sharing practices and ideas across functions. Agent of change and continuous improvement in business processes and solutions. Exemplifies CPP Investments' Guiding Principles of Integrity, Partnership and High Performance.