Technical Sales Support

1 week ago

Mississauga, Ontario, Canada TripSpark Technologies Full time

Job Summary:

Roles and Responsibilities:

  • Monitor RFP aggregator sites and customer procurement sites for upcoming bid opportunities.
  • Facilitate bid/nobid calls along with the sales rep.
  • Take the lead on the RFP requirements and work with the sales rep to ensure it is distributed to the relevant team members for completion.
  • Book and facilitate RFP kickoff calls and regular status calls with the sales rep and team.
  • Simultaneously manage multiple RFP responses on tight schedules and under elevated pressure.
  • Perform writing and editing duties to ensure proposal responses are compliant, clear,
  • Work independently or cross functionally with other departments to assist in creating responses for proposals that highlight our value proposition as it relates to the customers' goals and requirements.
  • Enforce approved style guidelines and ensure a consistent look and feel of all outgoing proposals.
  • Assist in reviewing proposals prior to submission to the customer.
  • Assist in owning the management of multiple proposals and their lifecycles, with a focus on project management and quality assurance.
  • Support all activities related to the assembly, production, and delivery of a compliant proposal on time, in the format(s) specified.
  • Train the Sales organization on proposal topics and best practices as assigned.
  • Develop and cultivate strong relationships with relevant areas of the business to help strengthen partnerships and success within the team.
  • Advise management on proposal matters.
  • Help to drive our FOIA responses rates and work with the proposal team to help collect data to help us to identify best practices and areas of opportunity for improvement.
  • Using RFP software to help create efficient, timely and professional RFP responses.
  • Help Sales team prefer Demo's of our technology to potential customers and clients.
  • Assist in Customer's meetings where needed from a technical and/or sales perspective.
  • Help TSM's in lead followup and assist in reaching out to customer/prospects on whitespace opportunities and promotions.

Qualifications:

  • 2+ years experience in a similar role in a highvolume proposal writing environment.
  • Bachelor's Degree in Business, Technical Writing, English, Communications, or Journalism.
  • Direct experience with Federal government bids required.
  • Ability to work independently and as part of a team; ability to adhere to strict deadlines.
  • Direct proposal management experience in hightech industry is preferred.
  • APMP (Association of Proposal Management Professionals) certification is an asset.
  • Experience in technical writing proposals for education or other key verticals an asset.

What You'll Love About Us:

  • Opportunity to shape the finance team and strategy for a leading software company
  • Support an industry (transit) that impacts the lives of millions, particularly the most vulnerable
  • We're a stable, proven organization, with sister companies to collaborate and share best practices with. A member of the Constellation Software (CSU) family of businesses
  • Employee stock ownership plan
  • Options for remote, inoffice, or hybrid work
  • Flexible working hours
  • Benefits from day one
  • An education reimbursement program
  • Employee bonus plan

Benefits:

  • Dental care
  • Flexible schedule
  • Onsite parking
  • Paid time off
  • Tuition reimbursement

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Work Location:
Hybrid remote in Mississauga, ON L4W 5N3

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