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Technical Services Representative

4 months ago

Sudbury, Ontario, Canada Orica Full time

About Orica
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress.

Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.


It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.


About the role



ROTATION SCHEDULE:
14 day on / 14 days off
This role is critical for WebGen integration at customer sites and the provision of ongoing services.

Role is accountable for managing the safe and reliable implementation of WebGen Service which includes Risk Management, Customer and Internal Communication, Forecasting & Inventory management, Data Management, WebGen enhanced blast designs, supervision of the loading and firing of the blasts, Troubleshooting and Equipment Maintenance, Progress and KPI reporting and customer relationship management.


What you will be doing
Implementation of the WebGen Supervisory Service contracts at customers sites, this role is responsible for:
(1) Safety Leadership - As a technical leader within the region and customer's site this role will;

  • Adhere to Orica's and the customer's Safe Operating Procedures & champion SHE initiatives relating to technical services and blasting related activities
  • Risk Management (Orica's and the Customer's) through the provision of the WebGen Supervisory Service
  • Ensuring all risk management processes (CSRR/AA/RA/Inductions) are undertaken for WebGen including for any variations in design or implementation
  • Encoding of the WebGen primers and ensuring through direct supervision that the correct WebGen primer is loaded into its correct blast hole
  • Direct supervision for firing of WebGen blasts ensuring correct firing procedures including customer signoff of correct blast files are followed
  • Management of WebGen firing equipment and securing the firing keys
(2) Responsible for Customer and Internal Communication for the provision of the WebGen Supervisory Service

(3) Drill/Blast Design and Data Management for use of WebGen

  • Complete or support the customer's D&B Engineering department with blast designs relating to the use of WebGen
  • Data management and control for blast design, logged and fired are uploaded and stored as per NPM WebGen blasting procedures
(4) Troubleshooting and Equipment Maintenance

  • Ensuring high levels of reliability of the WebGen system the role will be responsible for identifying and rectifying issues including the management of maintenance of the firing equipment.
(5) WebGen usage forecasting and site inventory control

(6) Progress and KPI Measurement

  • In Field measurement of Key Performance Indicators that support the business case for the use of WebGen
  • Provision of regular progress reporting for the customer and for Orica
(7) Continuous Improvement

What you will bring

  • Mine Planning background 3+ years
  • Blasting experience in mining (preferred underground) 3+ years
  • Welldeveloped troubleshooting/problem solving and investigative capabilities
  • Welldeveloped interpersonal skills

Role dimensions

  • This role is working on a rotation (14x14) on a customer's site in Eastern Canada. Travelling to Western Canada occasionally.
  • A company truck will be provided, if you live within driving distance of the mine site
  • This role will be reporting to the WebGen Lead

Your qualifications

  • Degree or Diploma in Engineering (Mining, Civil, Survey) or similar field
  • Project Management skills
  • Beginner or intermediate knowledge of Shotplus, AutoCAD, Deswik or similar mine design software
  • Atleast basic Microsoft Office skills
  • Bilingual, English/French is a plus

How you shape and influence others

  • Demonstrates courage, resilience and flexibility
  • Strong reputation for integrity, ethics, personal values and solid character
  • Strong stakeholder management, interpersonal & communication skills
  • Selfaware and open to feedback
  • Work effectively across business unit
  • High level decision making ability
  • Able to manage multiple tasks within deadlines and work independently

What we offer


As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture.

We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.


You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture.

Ignite your career at a place where your distinct potential can find its home.

We respect and value all
Orica promotes and fosters a culture of inclusion a