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Case Manager
2 weeks ago
Winnipeg, Manitoba, Canada Pan Am Clinic Full timeJob SummaryWe are seeking a skilled Case Manager to join our team at Pan Am Clinic. As a Case Manager, you will play a critical role in determining program eligibility and assessing the need for care at home or in a personal care home for the elderly or infirm adult.Key ResponsibilitiesReceive referrals and conduct assessments of clients and families to...
Case Manager
3 months ago
By working collaboratively with support worker staff, this position is a key part in working to move people from needing shelter to being permanently housed.
Main Street Project is currently hiring for multiple term Case Manager roles in a variety of areas. We're looking for qualified and empathetic individuals to join our teamKEY RESPONSIBILITIES
- Develop professional and supportive relationships with people experiencing homelessness
- Provide ongoing case management support to assess progress and ensure treatment plan
- Develop individualized care plans in collaboration with participants, addressing shortterm and longterm goals
- Identify in a proactive manner, barriers that restrict and develop strategies that facilitate the participants' ability to meet identified goals
- Establish and coordinate care with community partners
- Provide transportation to participants for appointments in community
- Meet with participants both onsite and in community
- Identify and document participant needs through repeated contacts with participants
- Provide resources as needed to people seeking services in a way that ensures that the participant is an informed decisionmaking participant
- Work collaboratively with a multidisciplinary team within the organization to coordinate support for participants
- Establish partnerships with landlords and service agencies, and advocate on behalf of participants
- Monitor, evaluate and communicate progress of participants with the participants themselves, team members and managers on a regular basis
- Maintain accurate and confidential electronic and file records, including statistical data
- Conduct crisis intervention as needed
- Attend programrelated community, coalition, and committee meetings
QUALIFICATIONS
- Minimum of Bachelor's Degree (B.A.) in a relevant field
- Three (3) to five (5) years' experience working in the field of homelessness, mental health, and case management, or a combination of education and experience
- Demonstrated knowledge of case management process's eligibility, assessment, planning, implementation, evaluating, and transitioning
- Nonviolent crisis intervention (NVCI), mental health first aid, suicide intervention, and/or trauma informed training considered an asset
- Ability to work with a participantcentered care philosophy
- An understanding and experience in working with culturally diverse populations
- Ability to work collaboratively within a larger community system
- Strong ability to effectively resolve and cope with conflict and/or crisis situations
- Knowledge of Indigenous culture
- Knowledge of community resources available throughout Manitoba
- Knowledge of addictions, mental health diagnosis, and cooccurring disorders
- Ability to manage, assess, and work with challenging behaviours
- Highly developed understanding of and proven ability to communicate appropriate professional boundaries
- Excellent interpersonal skills and the ability to form relationships with community members
- Ability to work independently, under pressure, in a team or independent setting
- Computer proficiency in Microsoft Office and any other database software(s) used to track service delivery
- Ability to occasionally flex hours to meet participant needs
ADDITIONAL REQUIREMENTS
- Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required. Employee is responsible for any service charges incurred.
- Valid driver's licence