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Toronto, Ontario, Canada Menkes Developments Ltd. Full time{"title": "Manager, Training", "description": "About the RoleMenkes Developments Ltd. is a leading real estate company seeking a skilled Training Manager to join our Residential Operations group. As a key member of the Customer Care Team, you will be responsible for delivering training programs that meet brand standards and enhance customer experience.Key...
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Toronto, Ontario, Canada Menkes Developments Ltd. Full time{"title": "Manager, Training", "description": "About the RoleMenkes Developments Ltd. is a leading real estate company seeking a skilled Training Manager to join our Residential Operations group. As a key member of the Customer Care Team, you will be responsible for delivering training programs that meet brand standards and enhance customer experience.Key...
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Toronto, Ontario, Canada Menkes Developments Ltd. Full timeAbout the RoleMenkes Developments Ltd. is a leading real estate company involved in the construction, ownership, and management of office, industrial, retail, and residential properties. As a key member of the Customer Care Team, the Training Manager will play a crucial role in delivering training programs that meet brand standards.Key...
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Training Manager
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Toronto, Ontario, Canada Menkes Developments Ltd. Full timeAbout the RoleMenkes Developments Ltd. is a leading real estate company involved in the construction, ownership, and management of office, industrial, retail, and residential properties. As a key member of the Customer Care Team, the Training Manager will play a crucial role in delivering training programs that meet brand standards.Key...
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Toronto, Ontario, Canada Menkes Developments Ltd. Full timeAbout Menkes Developments Ltd.Menkes Developments Ltd. is a leading real estate company involved in the construction, ownership, and management of office, industrial, retail, and residential properties. With a strong reputation for quality and customer service excellence, the company is known for its innovative approach and superior design.About the JobWe...
Training Manager
3 months ago
Royal York Property Management is the premier property management and leasing company in Ontario, boasting an extensive portfolio of over 22,000 properties. What sets us apart is our unique offering of guaranteed rental income to landlords, ensuring peace of mind and financial stability. With a remarkable $10.1 billion in real estate assets under management, we stand as one of Canada's largest and most reputable property management firms. Additionally, our global presence is expanding and we now service 11 locations in Europe and over 40 locations in North America.
Our commitment to innovation drives our approach to property management. Leveraging our proprietary technology, we aim to disrupt the industry and enhance processes and systems. With over 20 strategically positioned offices across North America and Europe, we provide clients with local expertise and unwavering service delivery, as all departments operate 24/7.
Job Overview: Royal York Property Management is seeking a highly skilled and experienced Training Manager to join our dynamic team. As a pivotal role in our company, the Training Manager will be responsible for developing comprehensive training materials and programs that support the development and effectiveness of our staff across all departments and office locations. This position requires a proactive individual who excels in communication, curriculum development, and team leadership.
Responsibilities:
- Design, write, and update training manuals and course materials for various departments to ensure alignment with company standards and operational requirements.
- Conduct needs assessments to tailor training programs that meet the specific needs of different departments and office locations.
- Implement training strategies and workshops that effectively communicate complex procedures and policies to staff members.
- Manage the complete training cycle, including curriculum development, delivery, evaluation, and revision.
- Ensure all training content is delivered effectively and is accessible to all staff, accommodating different learning styles and needs.
- Monitor and evaluate the effectiveness of training programs, making adjustments as necessary to improve outcomes and employee performance.
- Maintain up-to-date knowledge of the latest training practices, tools, and technology enhancements to ensure optimal effectiveness.
- Collaborate with department heads and management to identify ongoing training needs and develop plans for immediate and long-term staff development.
Qualifications:
- Ability to type at least 60 words per minute.
- Excellent command of spoken and written English.
- At least 3-5 years of experience in a training role within a multifaceted organization.
- Proven track record of creating effective training materials and manuals.
- Strong organizational and leadership skills.
- Bachelor's degree in Education, Human Resources, or related field preferred.
- Must be available to work from 9:00AM to 5:00PM from our office in Toronto.
Desirable Skills:
Exceptional written communication skills with an ability to produce clear, concise, and engaging training content.
- Strong interpersonal skills with a proven ability to motivate and lead teams.
- Experience in project management and curriculum development.
- Familiarity with modern educational techniques, including e-learning platforms and digital training tools.
What We Offer:
- The tools you need to succeed – including the tools for the job as well as training and development programs.
- A successful and knowledgeable team to be part of and learn from
- Competitive base pay plus the potential to earn more tied to your success – the only limit is your potential
- Career paths so you can advance in the company
- A variety of perks for high-performing Team Members
- Joining an award-winning company with one of North America's Most Admired Corporate Cultures with a proudly diverse and inclusive team
- Friday Lunch Perks program is designed to show appreciation to our hardworking team members by offering a delightful dining experience every Friday. It's a time for our employees to come together, relax, and enjoy a delicious meal provided by the company.
- Competitive salary.
Job Type: Full-time
Schedule:
- Monday to Friday
- Weekends as needed
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