Front Desk Agent

1 week ago


Sherwood Park, Alberta, Canada Ramada by Wyndham Sherwood Park Full time
Greeting and thanking guests in a sincere, friendly manner.

  • Checking guests in on arrival and out on departure.
  • Posting charges to appropriate guest accounts.
  • Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities.
  • Operating switchboard and assisting with inquiries.
  • Assisting the reservations manager with taking reservations.
  • Collaborating and communicating with other internal departments to ensure guest satisfaction.
  • Complying with company procedures and safety policies. Performing duties on a daily checklist.

Job Types:
Part-time, Permanent

Part-time hours: 24 per week

Salary:
From $16.00 per hour

Benefits:

  • Dental care
  • Extended health care

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekends as needed

Ability to commute/relocate:

  • Sherwood Park, AB: reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 1 year (required)

Work Location:
In person

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