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Front Desk Agent/night Auditor

3 months ago

Sherwood Park, Alberta, Canada Ramada by Wyndham Sherwood Park Full time

We are looking for an upbeat, professional, and reliable front desk agent to join our team as evening shfit/Night Auditor.

The evening shift is from 3pm-11pm, and night shift is from 11pm-7am.

Responsibilities of Night Audit Include:

  • Auditing, balancing, and verifying daily revenue documentation Managing the hotel's inventory of reservations, room assignments, and vacancies
  • Greeting guests, checking them into rooms, assisting with checkouts, and providing guests with important information
  • Answering phones, scheduling wakeup calls, and assisting with reservation requests Responding to guest inquiries, complaints, and concerns
  • Balancing cash drawers, record errors, and reconcile receipts
  • Promoting hotel services and features
  • Assisting with laundry, and general cleanliness of the public areas
  • Preparing breakfast for guests in the morning
Work Remotely

  • No

Job Types:
Full-time, Part-time, Permanent

Salary:
$16.00-$17.00 per hour

Benefits:

  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Night shift
  • On call
  • Weekend availability

COVID-19 considerations:
Hand sanitizer stationed around the property, enhanced cleaning measures in place.

Experience:

- customer service: 1 year (required)

Work Location:
One location