Branch Supervisor

2 weeks ago

Ottawa, Ontario, Canada Kaycan Ltd Full time
_
Do you have a passion for Management?_
-
Do you enjoy working in a team?_
-
Do you have plans for growth and stability in your career?_

We have opportunities to match Come build your future with us
At
Kaycan, our employees are at the forefront of everything we do. We are a company rich in history and proud to be Canadian owned and operated. Our branch located in Ottawa is currently looking for a
Branch Operations Manager to join its dynamic team.

We offer:

  • Competitive salary
  • Health and dental benefits
  • Worklife balance
  • Opportunities for growth & development
  • Business casual working environment
  • And you will get to work with amazing people

Responsibilities:

  • Manage the branch operations by ensuring exemplary customer experience is provided to all internal and external contacts
  • Supervise the preparation and organization of schedules and the dispatching of service personnel as required (56 team members reporting to you)
  • Ensure that a culture of sales, customer service, safety and compliance exists every day at the branch
  • Provide leadership, training and coaching for all branch employees
  • Act as liaison among the various departments of the Company, including other branches
  • Provide service to existing customer accounts
  • Resolve inquiries related to customers, shipping and billing, and address any questions and / or concerns
  • Ensure the company's inventory control methods and credit policies are in place and followed, likewise ensure the company's expense policies and practices are adhered to
  • Offer support to the Warehouse team
  • Recruit, manage, train and evaluate performance of all branch employees
  • Act in the capacity as the Customer Service Team lead or the Warehouse Lead Hand, when needed
  • Ensure a safe and healthful work environment by training branch employees in safe work practices to Kaycan and provincial standards
  • Perform other duties and responsibilities, as required

Requirements:

  • Bachelor's Degree
  • Minimum of 5 years of supervisory experience in a distribution center environment
  • Valid driver's license
  • Knowledge of basic maintenance and mechanics would be an asset
  • Strong leadership, management, and interpersonal skills to effectively supervise a diverse staff and interact appropriately with all customers and employees
  • Resultoriented with effective time management, and organizational abilities; must be able to schedule and prioritize work for self and others
- #P1_

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking

Schedule:

  • Holidays
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree
(preferred)

Work Location:
One location

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