Operations Planning Lead

2 weeks ago


Ottawa, Ontario, Canada GardaWorld Full time

Business Unit:
Corporate

Career Area:
Operations and Administration
Ready to be part of the great GardaWorld team?

Reporting to the Regional Manager, the Operations Coordinator is a central partner in the daily operations of the Ottawa Branch Office.

Working closely with Account Managers, the incumbent manages employees and contracts assigned to them, including scheduling, maintaining great relationships with the sites, and daily problem resolution.

We can guarantee a permanent position
We are a team of professionals so your hours will be flexible
Manage schedules and assignments planning for various sites, ensuring compliance in terms of staffing.

Continuously review the day-to-day operations within the branch to optimize resources, improve profitability and customer service & limit overtime – implementing change where necessary.

Approve weekly time sheets and adjust payrolls and invoices when needed.
Support site supervisors in the managements of guards.

Participate in the management of the client portfolio operations in accordance with the collective agreement (planning, cost control, etc.).

Ensure that all relevant legislative and regulatory requirements are met, and that GardaWorld procedures and standards (including health and safety, security, personnel) are consistently applied across the area.

3-5 years' experience in the security industry, an asset
Good knowledge of the Office suite (Word, Excel, etc.)
Driver's license and ability to travel in Eastern Ontario
Bilingualism (English and French), an asset
We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities.

We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

Operations Manager, Compliance, Law, Payroll, Operations, Legal, Finance
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