Wine Manager

1 week ago


Toronto, Ontario, Canada Eataly North America Full time
Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim

for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and togo counters
  • SHOP a selection of highquality Italian, local and homemade products
  • LEARN through our classes and our team's product knowledge

Job Description:

JOB OVERVIEW
The Wine Shop Manager oversees the daily operations and profitability of Eataly's wine store. Reports to the Beverage Director and manages the Wine Shop team.

  • Manages the wine shop team: hires, schedules, trains, motivates, submits payroll and evaluates
  • Leads sales analysis and reviews budgets to ensure efficient operations; identifies areas for growth
  • Oversees inventory and purchases wine and supplies from vendors
  • Maintains a guestcentric, learning environment, training staff on the unique qualities of Italian wines
  • Shares knowledge of wines with guests and makes recommendations
  • Works within budgets and hits target revenue goals
  • Maintains an accurate daily wine and beverage inventory, assisting with receiving, stocking, and cellar maintenance
  • Ensures the retail POS system is in line with proper pricing and that pricing is up to date
  • Coordinates interdepartmentally to organize tastings, special activities and promotions for the wine shop
  • Documents, investigates, escalates and resolves all employee and guest incidents
  • Performs other duties as required or assigned

Qualifications:

QUALIFICATIONS

  • 3+ years of sommelier/winerelated management experience
  • Indepth knowledge of wine, in particular Italian wines
  • Excellent communication skills
  • Proficient in sales analytics procedures and best practices
  • Proficient in Microsoft Office with advanced knowledge of Excel
  • Passion for Italian food and wine culture
Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
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