TDS Operations Analyst II

2 weeks ago

Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

Description

:

The Application Access Control (AAC) Operations Analyst supports the mission of the AAC team, mitigating risk to the firm through ensuring authorized users receive the access required for their duties while preventing unauthorized access to applications and resources. Facilitation of the system access review and validation process and related access control project work are the primary duties of this position.

As an Operations Analyst, you will utilize your Subject Matter Expertise and follow established procedures to review and validate user requests for access to TD Securities applications in a timely fashion.

Day to day responsibilities will include:

Review and validate system access requests and coordinate with application support and technology teams to ensure end users obtain the appropriate system access to a wide range of applications and resources. Perform data analysis utilizing MS Excel and other tools in support of multiple access management workstreams and special projects within the group. Work closely with application support and technology teams to troubleshoot access request and process issues as they arise. Liaise with governance and control, and application support and technology teams to support onboarding applications to the AAC team intake and validation program. Support process design, improvement, and documentation efforts. Seek opportunities for efficiencies especially regarding ways to better leverage existing tools and implementing small tech enhancements. Prepare documentation in support of internal and external audit RFIs. Adhere to and enforce Enterprise and Firm-wide Identity Access Management, Risk and Control, and Governance and Control standards, policies and procedures. Other duties as assigned.

In addition, the selected individual should have strong relationship management skills as they will need to foster and maintain working relationships with firm-wide business, risk and control, governance, and technology partners, as well as end users as it relates to the access request processes and related workstreams. The selected candidate should be a go-getter with a strong aptitude and ability to multi-task while providing exceptional service. This is a prime opportunity to work with likeminded individuals that want to be on the frontier of driving change within TD Securities.

Your technical skills include:

Experience with ServiceNow and JIRA (SailPoint a plus). Minimum intermediate Microsoft Office experience (Excel, PowerPoint, SharePoint, Word). Familiarity with basic concepts of privileged access management, enterprise application and network technology platforms such as servers, Active Directory. Experience utilizing software, applications, and platforms in coordination with relevant stakeholders to support access management activities including access requests, investigations, reconciliations, documentation, and other duties as assigned. Experience implementing small tech workflow automation enhancements a plus (ex: Python, UIPath, Alteryx, etc.).

Your non-technical skills include:

Ability to track and document multiple requests simultaneously through completion in fast paced environment. Attention to detail when reviewing access requests, system entitlement & role descriptions and system records, following established procedures, and gathering and archiving required supporting documentation utilizing multiple systems. Perform duties ranging in complexity with minimal supervision. Troubleshoot issues related to the access verification process. Organizational, analytical, presentation and customer service skills are important in this role. Strong attention to detail. Clear, succinct, and effective professional verbal and written communication skills. Familiarity with general concepts of risk mitigation and process controls. 1-3 years' financial services corporate experience in one of the following areas: Identity Access Management, Technology Services, Risk/Governance and Control, Business Systems Analysis, or Administrative Business Support. Associate's degree or higher in business systems or related field with technology focused coursework a plus.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement:

N/A.

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