Administrative Assistant

1 week ago


Thornhill, Ontario, Canada 247 Canada Emergency Services Inc. Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 30 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years

Tasks:

  • Train other workers
  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Order office supplies and maintain inventory
  • Arrange travel, related itineraries and make reservations
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents
  • Respond to employee questions and complaints
  • Plan, develop and implement recruitment strategies
  • Plan and control budget and expenditures
  • Oversee the preparation of reports
  • Oversee the classification and rating of occupations
  • Negotiate collective agreements on behalf of employers or workers
  • Manage contracts
  • Establish and implement policies and procedures
  • Conduct research
  • Assign, coordinate and review projects and programs
  • Organize and administer staff consultation and grievance procedures
  • Perform data entry
  • Provide customer service
  • Liaise with management, union officials and HR consultants
  • Work with the marketing department to understand and communicate marketing messages to the field
  • Plan, organize, direct, control and evaluate daily operations

Supervision:

  • 1 to 2 people

Computer and technology knowledge:

  • Google Docs
  • Microsoft Visio
  • Database software
  • MS Access
  • MS Excel
  • MS Office
  • MS PowerPoint
  • MS Word
  • Quick Books
  • Simply Accounting
  • MS Windows
  • MS Outlook
  • Social Media

Technical terminology:

  • Business

Area of specialization:

  • Correspondence
  • Reports and records
  • Contracts
  • Statistics
  • Financial statements
  • Invoices

Transportation/travel information:

  • Willing to travel
  • Travel expenses not paid by employer

Work conditions and physical capabilities:

  • Fastpaced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Large caseload
  • Large workload

Personal suitability:

  • Ability to multitask
  • Accurate
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Efficient interpersonal skills
  • Judgement


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