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Inside Account Manager

3 months ago

Mississauga, Ontario, Canada TD SYNNEX Full time

About the Role:

We are seeking an experienced Account Manager to drive revenue and profitability for our strategic accounts.

You will own daily interactions with identified accounts, develop and execute client-specific business plans, and ensure a positive customer experience.

You will handle complex customer issues with mínimal supervision and leverage support from TD SYNNEX leadership and departments.

What You'll Do:

  • Travel up to 25% for customer events and strategic meetings.
  • Manage the P&L for your territory, making decisions that benefit overall profitability.
  • Build strong relationships at all levels within assigned accounts, including executive relationships.
  • Present TD SYNNEX solutions proactively to customers.
  • Identify and resolve moderatelevel issues and escalate as necessary.
  • Develop documentation and procedures for sales accounts, delegating repetitive tasks to support teams.
  • Drive revenue and profitability growth in your territory.
  • Expand strategic accounts and projects within your business segment or region.
  • Generate opportunities through outbound calls to current and potential customers.
  • Present TD SYNNEX's offerings to assigned and new customer targets.
  • Collaborate with field sales to respond to RFPs, provide proposals, and deliver customer presentations.
  • Manage moderatelevel projects, particularly in onboarding new customers.

What We're Looking For:

  • A High School diploma is required. A Bachelor's degree and 2+ years of relevant work experience are preferred, or an equivalent combination of education and experience.
  • Proven ability in providing exceptional service to meet customer needs.
  • Demonstrates a good understanding of the sales process of closing deals, upselling, and crosssell products.
  • Problemsolving skills for moderate scope issues.
  • Ability to exercise judgment within defined procedures.
  • Skilled negotiator, able to promote and sell ideas persuasively.
  • Ability to work under stress and meet deadlines.
  • Strong leadership and innovative thinking.
  • Organizational and time management skills.
  • Effective at facilitating group interactions.
  • Strong interpersonal skills for interacting with all levels of management.
  • Ability to prepare and analyze reports and business correspondence.
  • Strategic and tactical thinker.
  • Strong data entry skills and attention to detail.
  • Effective communicator with the ability to collaborate across various identities.

Working Conditions:

  • May be based at a reseller/customer location.
  • Oncall availability as needed.
  • Occasional nonstandard work hours or overtime.
  • Professional, office environment.
  • Frequent local travel required (25%).
Join us and leverage your skills to drive success and innovation at TD SYNNEX

LI-MI1

What's In It For You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
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Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
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Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
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Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.


At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.

If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

You may be exactly the person we're looking for