Client Financial Services Administrator

2 weeks ago

Mississauga, Ontario, Canada Livingston International Full time

Be a key part of the rapidly expanding global logistics industry Join Livingston and grow your career in the constantly changing world of international trade.

Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world.

Livingston has over 3,000 employees at more than 90 key border crossings, seaports, airports and other strategic locations in North America, Europe, and Asia.


Our fast-paced and collaborative environment offers you the opportunity to work closely with cross functional industry leaders, receive recognition for achievements and develop your expertise in the complex and evolving world of trade.

Learn how you can make an impact at Livingston.

JOB SUMMARY:


The CFS Administrator provides support to the Client Financial Services Team to ensure all functions related to the accounts receiveable are completed in an accurate and timely manner and adhere to all financial controls.


KEY DUTIES & RESPONSIBILITIES:

  • Conduct administrative tasks for CFS accounts or accounts receivable team.

This may include, but is not limited to:

  • Allocate credit/debits in open accounts receivables financial system
  • Allocate payments and update bank activities
  • Retrieve invoices from various systems
  • Input adjustments into the financial system
  • Complete the necessary paperwork for third party and bankruptcy files
  • Work with CFS agents to investigate short payments, over payments, misapplied payments, duplicate payment and missing remittance details
  • Work within the designated platform to update disputes and provide detailed notes and actions for tracking purposes
  • Complete the necessary paperwork and system entries to refund a payment to a client
  • Monitor the CFS administrative inbox to handle disputes, adjustments and refund requests within a timely manner
  • Ensure proper documentation and backup of inputted transaction
  • Participate in special projects, as assignment by management
  • Perform other related duties as assigned by management.
  • Adhere to established policies and procedures

KNOWLEDGE & SKILLS:

  • An understanding of the principles of accounting
  • Excellent communication (written and oral) skills
  • Accurate and efficient data input skills
  • Strong interpersonal and customer service orientation
  • Strong attention to detail
  • Excellent time management and organizational skills
  • Ability to work under pressure, meet deadlines and handle a large volume of work
  • Intermediate knowledge of MS Office
  • Word and Excel

WORK EXPERIENCE - MINIMUM REQUIRED:

  • 6 months experience; preferably working in a service environment
    EDUCATION:
  • Required: High School/GED or equivalent
  • Preferred: Associates Degree or post-secondary education
    CERTIFICATIONS DESCRIPTION:

COMPETENCIES:

  • Accountability
  • Customer First Focus
  • Agility
  • Leading and Developing
  • Inclusion and Collaboration
  • Livingston is committed to diversity, equity, and inclusion. _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin._

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