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Client Service Billing Representative
3 months ago
Our employees are dedicated to focusing on our customers' unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future.
We're a company of passionate people who put people first.Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Federated.
When our clients have a questions, we need an exceptional Client Service Billing Representative to manage the relationship and provide excellent customer service ensuring that every interaction is a great experience, with efficient flawless service standards.
The most important characteristics for our CSBR's are attention to detail and communication, working in a fast-paced office supporting a number of sales agents you'll be the go to person in the office for questions from your colleagues.
front line communication support with our external customer calls as it relates to Billing enquires
You're great at:
- Customer Service
- Handling highvolumes of requests in a timely and accurate manner
- Assisting team members
- Working with different departments to ensure a quick and accurate flow of information
You have:
- Post-Secondary education (College or University)
- 2 years of frontline Customer Service experience
- Exceptional communication skills
- Teamfirst mentality
At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all No matter who you are or what makes you unique, we welcome you.
