contact centre agent

2 weeks ago


Mississauga, Ontario, Canada Omcan Inc. Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsTasks
  • Act as spokesperson for an organization
  • Answer written and oral inquiries
  • Conduct public opinion and attitude surveys
  • Gather, research and prepare communications material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing supportPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

  • Contact Centre Agent

    2 weeks ago


    Mississauga, Ontario, Canada CAC DH CorporationSociete DH Full time

    Work Term: Permanent Work Language: English Hours: 37.5 hours per week Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 years- or equivalent experienceWork setting: Business sector Financial management/services Onsite customer serviceTasks: Act as spokesperson for an...

  • contact centre agent

    2 weeks ago


    Mississauga, Ontario, Canada Omcan Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksAct as spokesperson for an organizationAnswer written and oral inquiriesConduct public opinion and attitude surveysGather, research and prepare communications materialAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for...

  • Contact Centre Agent

    2 weeks ago


    Mississauga, Ontario, Canada Omcan Inc. Full time

    Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsTasks: Act as spokesperson for an organization Answer written and oral inquiries Conduct public opinion and attitude surveys Develop, implement and evaluate communication strategies and programs Gather, research and prepare communications material Access and...


  • Mississauga, Ontario, Canada BELL BUSINESS MARKETS Full time

    Code de demande: 407832Bell ne se contente pas de construire des réseaux de calibre mondial, d'élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde.Si vous êtes prêt à donner corps à des idées innovatrices et à vous...

  • Centre Support Agent

    2 weeks ago


    Mississauga, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Centre Support Agent

    2 weeks ago


    Mississauga, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...


  • Mississauga, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryWhat is the opportunity?In this role you will be responsible for answering incoming calls received on all product lines from the general contact centre telephone lines. You will work in a team-oriented, multi-disciplinary and digital environment and participate in projects within the department as assigned.What will you do? Ensure all calls are...


  • Mississauga, Ontario, Canada Keller Williams Real Estate Associates Full time

    About usKeller Williams is the world's largest real estate franchise by agent count, has more than 975 offices and 186,000 associates. The franchise is also No. 1 in units and sales volume in the United States.Since 1983, the company has cultivated an agent-centric, technology-driven, and education-based culture that rewards agents as stakeholders.You must...

  • Guest Services Agent

    2 weeks ago


    Mississauga, Ontario, Canada Silver Hotel Group Full time

    Guest Services Agent We are currently looking for a Guest Services Agent The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. What We Offer Work with like-minded team members who are passionate about their work and keep...


  • Mississauga, Ontario, Canada Fuy] Full time

    As the company grows, we are now offering commission-based jobs. We are hiring purchase agents. G2 or higher driver's license is REQUIRED. We prefer hiring ages over 30. For details information, please contact TEXT is acceptable. We welcome you to visit our office.

  • Booking Agent

    2 weeks ago


    Mississauga, Ontario, Canada ACE Iversta Car Rental Full time

    Job descriptionBookings CoordinatorResponsibilities: Work with bookings and databases Answer and direct phone calls, coordinate schedule and client visits Assist in the preparation of scheduled reports Maintain a filing system as per management requirements Perform regular data entry Provide general support to visitors Work with clients, entry level customer...


  • Mississauga, Ontario, Canada Pharmaprix Full time

    Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 1685 Tech Avenue, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a...


  • Mississauga, Ontario, Canada Silver Hotel Group Full time

    Guest Services AgentWe are currently looking for a Guest Services Agent The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service.What We Offer Work with likeminded team members who are passionate about their work and keep things fun, every...


  • Mississauga, Ontario, Canada Edge Marketing & Research Full time

    We are looking for an ambitious and responsible individual to work in an office environment as part of our team providing customers with top quality account management. We will provide training.Edge Marketing & Research is a customer contact management centre located in Mississauga. We provide inbound telephone agent services, outbound telephone agent...

  • Ocean Release Agent

    2 weeks ago


    Mississauga, Ontario, Canada NIPPON EXPRESS CANADA Full time

    Job SummaryThe Ocean Release Agent is responsible for coordinating all aspects of the customs release process for shipments being received by methods of ocean cargo transportation.Duties & Responsibilities Accurately and timely process CBSA releases for ocean, air, rail and highway shipments Review invoices, manifests and other supporting documents for...

  • Guest Services Agents

    2 weeks ago


    Mississauga, Ontario, Canada Shannex Full time

    Owned and operated by Shannex, The Glenerin Inn & Spa creates a memorable experience for its guests in the grandeur of its history and heritage by providing a distinctive level of hospitality from its caring and gracious staff. A place to relax and recharge, the casual elegance of the Inn is here for guests to celebrate all the precious moments in life with...

  • Operations Agent

    2 weeks ago


    Mississauga, Ontario, Canada Bank of Canada Full time

    Operations AgentTake a central roleThe Bank of Canada has a vision to be "a leading central bank—dynamic, engaged and trusted—committed to a better Canada." No other employer in the country offers you the unique opportunity to work at the very center of Canada's economy, in a diverse and inclusive organization with significant impact on the economic and...

  • Claims Support Agent

    2 weeks ago


    Mississauga, Ontario, Canada Safe-Guard Full time

    Job Title: Claims Adjuster GAPLocation: Atlanta, GA, US - Remote/ Toronto, Ontario,Canada - Remote FLSA: Non-exempt Position Overview: The GAP Claims Adjuster understands how to work efficiently and effectively with customers to ensure that all assigned claims are concluded promptly, equitably and economically within the provisions of the contract and in...


  • Mississauga, Ontario, Canada Korean Air Full time

    Korean Air, established in 1969, is one of the world's top 20 airlines and operates a fleet of 167 aircrafts that travel to 129 cities in 46 countries. It is a founding member of SkyTeam airline alliance which, together with its 20 members, offers its 612 million annual passengers a worldwide system of more than 15,000 daily flights covering 1,052...


  • Mississauga, Ontario, Canada Shoppers Drug Mart Full time

    At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great...